Counter Person Interview Questions
What experience do you have working in customer service?
How would you handle an irate customer?
Describe a difficult situation you faced while working as a counter person and how you handled it.
What is your approach to providing exceptional customer service?
Have you ever had to deal with a customer complaint? If yes, how did you handle it?
What methods do you use to ensure accuracy when processing orders?
How do you handle multiple customers at the same time?
How do you handle difficult customer requests?
What techniques do you use to help customers make decisions?
How do you stay organized when dealing with multiple customers?
How do you handle customer requests that are out of your job description?
How do you handle customer requests that are unclear?
How do you handle customer requests that cannot be fulfilled?
How do you handle customer requests that require additional research?
What do you do if a customer has a problem that you cannot solve?
What do you do if a customer is not satisfied with the product or service they received?
How do you handle customers who are short on time?
How do you handle customers who are not sure what they want?
How do you handle customers who are not familiar with the products or services you offer?
How do you handle customers who are unfamiliar with the checkout process?
How do you handle customers who are not satisfied with the price of a product or service?
How do you handle customers who are dissatisfied with the quality of a product or service?
How do you handle customers who are unhappy with their order?
How do you handle customers who are not clear about the payment process?
How do you handle customers who are confused about the return policy?
How do you handle customers who are not satisfied with their purchase?
How do you handle customers who are not happy with the service they received?
How do you handle customers who are not satisfied with the delivery time?
How do you handle customers who are not familiar with the products or services offered?
How do you handle customers who are not familiar with the store's policies?
How do you handle customers who are unfamiliar with the store's return policy?
How do you handle customers who are not familiar with the store's loyalty program?
How do you handle customers who are not aware of any discounts or promotions?
How do you handle customers who are not sure how to use a product or service?
How do you handle customers who are not sure how to place an order?
How do you handle customers who are not sure how to make a payment?
How do you handle customers who are not sure how to redeem a coupon or voucher?
How do you handle customers who are not sure how to track their order?
How do you handle customers who are not sure how to return a product or service?
How do you handle customers who are not sure how to contact customer service?
How do you handle customers who are not sure how to use a store's loyalty program?
How do you handle customers who are not sure how to access the store's website?
How do you handle customers who are not sure how to navigate the store's website?
How do you handle customers who are not sure how to use the store's mobile app?
How do you handle customers who are not sure how to use the store's online ordering system?
How do you handle customers who are not sure how to use the store's rewards program?
How do you handle customers who are not sure how to access their account information?
How do you handle customers who are not sure how to use the store's gift card?
How do you handle customers who are not sure how to use the store's loyalty program?
How do you handle customers who are not sure how to use the store's credit card?
How do you handle customers who are not sure how to use the store's online checkout system?
How do you handle customers who are not sure how to use the store's online tracking system?
How do you handle customers who are not sure how to use the store's online payment system?
How do you handle customers who are not sure how to use the store's online shipping system?
How do you handle customers who are not sure how to use the store's online returns system?
How do you handle customers who are not sure how to use the store's online support system?
How do you handle customers who are not sure how to use the store's online chat system?
How do you handle customers who are not sure how to use the store's online order management system?
How do you handle customers who are not sure how to use the store's online customer service system?
How do you handle customers who are not sure how to use the store's online tracking and tracing system?