Retail Cashier Interview Questions
What experience do you have working in retail?
How do you handle customer complaints?
What do you do when a customer is not satisfied with a purchase?
How would you handle a customer who is being rude or aggressive?
What steps do you take to ensure accuracy when handling cash?
How do you handle customers who are trying to return items without a receipt?
What do you do when a customer is trying to purchase an item without enough money?
Describe a time when you had to deal with a difficult customer.
How do you handle multiple customers at the same time?
Describe a time when you had to resolve a conflict between customers.
How do you stay organized when dealing with multiple transactions?
What do you do when a customer is trying to purchase an age-restricted item?
How do you handle customers who are trying to buy stolen items?
How do you handle customers who are trying to use expired coupons?
How do you handle customer inquiries about product availability?
Describe a time when you had to make a difficult decision while working as a retail cashier.
What do you do when a customer is trying to use counterfeit money?
How do you handle customers who are trying to purchase items with a bad check?
How do you handle customers who are trying to pay with a credit card that is declined?
How do you handle customers who are trying to purchase items with a gift card that has no remaining balance?
What do you do when a customer is trying to purchase items with expired credit cards?
How do you handle customers who are trying to return items without a valid receipt?
How do you handle customers who are trying to purchase items without proper identification?
Describe a time when you had to ask for help from a manager or supervisor.
How do you handle customers who are trying to purchase items with insufficient funds?
How do you handle customers who are trying to purchase items with a fraudulent credit card?
How do you handle customers who are trying to purchase items with a stolen credit card?
How do you handle customers who are trying to purchase items with a stolen check?
What do you do when a customer is trying to purchase items with a check that bounces?
How do you handle customers who are trying to purchase items without the necessary payment method?
How do you handle customers who are trying to purchase items without the necessary documentation?
What do you do when a customer is trying to purchase items with a fake ID?
How do you handle customers who are trying to purchase items with a stolen ID?
How do you handle customers who are trying to purchase items with a credit card that is not in their name?
How do you handle customers who are trying to purchase items with a debit card that is not in their name?
How do you handle customers who are trying to purchase items with a check that is not in their name?
How do you handle customers who are trying to purchase items with a gift card that is not in their name?
How do you handle customers who are trying to purchase items with a credit card that is over the limit?
How do you handle customers who are trying to purchase items with a debit card that is over the limit?
How do you handle customers who are trying to purchase items with a check that is over the limit?
How do you handle customers who are trying to purchase items with a gift card that is over the limit?
How do you handle customers who are trying to purchase items with a credit card that has been reported lost or stolen?
How do you handle customers who are trying to purchase items with a debit card that has been reported lost or stolen?
How do you handle customers who are trying to purchase items with a check that has been reported lost or stolen?
How do you handle customers who are trying to purchase items with a gift card that has been reported lost or stolen?
How do you handle customers who are trying to purchase items with a credit card that has expired?
How do you handle customers who are trying to purchase items with a debit card that has expired?
How do you handle customers who are trying to purchase items with a check that has expired?
How do you handle customers who are trying to purchase items with a gift card that has expired?
How do you handle customers who are trying to purchase items with a credit card that is not accepted by the store?
How do you handle customers who are trying to purchase items with a debit card that is not accepted by the store?
How do you handle customers who are trying to purchase items with a check that is not accepted by the store?
How do you handle customers who are trying to purchase items with a gift card that is not accepted by the store?
How do you handle customers who are trying to purchase items with a credit card that has insufficient funds?
How do you handle customers who are trying to purchase items with a debit card that has insufficient funds?
How do you handle customers who are trying to purchase items with a check that has insufficient funds?
How do you handle customers who are trying to purchase items with a gift card that has insufficient funds?
How do you handle customers who are trying to purchase items with a credit card that has been declined?
How do you handle customers who are trying to purchase items with a debit card that has been declined?
How do you handle customers who are trying to purchase items with a check that has been declined?