Teller Interview Questions
What experience do you have working as a teller?
How do you handle difficult customers?
What techniques do you use to ensure accuracy when counting money?
How do you handle a situation where a customer is not satisfied with the service you provided?
What measures do you take to ensure customer security and privacy?
How do you handle large cash transactions?
How do you stay organized when handling multiple customer requests?
Describe a time when you had to resolve a customer dispute.
What do you do if a customer provides incorrect information?
How do you handle a customer who is demanding and impatient?
How do you handle a customer who is trying to withdraw more cash than they have in their account?
What do you do if you discover a mistake on a customer’s transaction?
How do you prioritize tasks when there are multiple customers waiting?
What do you do if a customer does not understand how to use the ATM?
How do you handle a customer who is trying to scam you?
What computer programs do you use to process transactions?
How do you keep track of customer transactions?
How do you respond to customer complaints?
How do you maintain customer loyalty?
What do you do if a customer forgets their PIN number?
How do you handle a customer who is trying to deposit a check that has expired?
How do you handle a customer who is trying to withdraw a large amount of cash?
What do you do if you encounter a problem while processing a transaction?
How do you ensure accuracy when entering customer information into the system?
What do you do if a customer is trying to withdraw money without an ID?
How do you ensure customer satisfaction?
How do you handle a customer who is not following the bank’s regulations?
What do you do if a customer is trying to deposit a counterfeit bill?
How do you handle a customer who is trying to withdraw funds from an account that has been closed?
How do you handle a customer who is trying to open a new account without proper identification?
How do you handle a customer who is trying to access someone else’s account?
How do you handle a customer who is trying to withdraw more money than they have in their account?
How do you handle a customer who is trying to deposit a check that is not in their name?
What do you do if a customer is trying to deposit a check that has already been cashed?
How do you handle a customer who is trying to withdraw cash from an account that has insufficient funds?
How do you handle a customer who is trying to open an account without proper documentation?
How do you handle a customer who is trying to make a withdrawal without providing a valid ID?
How do you handle a customer who is trying to transfer funds to an account that is not in their name?
What do you do if a customer is trying to deposit a check that has been altered?
How do you respond to customer inquiries regarding account balances?
How do you handle a customer who is trying to deposit a check that is not signed?
How do you handle a customer who is trying to deposit a check that is written in a foreign language?
How do you handle a customer who is trying to deposit a check that is post-dated?
How do you handle a customer who is trying to make a withdrawal without providing a signature?
How do you handle a customer who is trying to deposit a check that is more than six months old?
How do you handle a customer who is trying to deposit a check that is not endorsed?
What do you do if a customer is trying to deposit a check that has been reported lost or stolen?
How do you handle a customer who is trying to deposit a check that has been altered in any way?
How do you handle a customer who is trying to deposit a check that is not addressed to them?
How do you handle a customer who is trying to deposit a check that is not made out to them?
How do you handle a customer who is trying to deposit a check that is not made out to the bank?
How do you handle a customer who is trying to deposit a check that is more than the allowed limit?
How do you handle a customer who is trying to deposit a check that is not drawn on the same bank?
How do you handle a customer who is trying to deposit a check that is not in U.S. currency?
How do you handle a customer who is trying to deposit a check that is not from a legitimate source?
How do you handle a customer who is trying to deposit a check that is not made payable to the bank?
How do you handle a customer who is trying to deposit a check that is not written in English?
How do you handle a customer who is trying to deposit a check that is not endorsed by the payee?
How do you handle a customer who is trying to deposit a check that is more than the balance in their account?
How do you handle a customer who is trying to deposit a check that is not supported by their bank?