Accounts Receivable Coordinator Goals and Objectives Examples
Meet or exceed monthly revenue targets.
Reduce the average number of days past due for outstanding invoices.
Maintain accurate and up-to-date customer records.
Implement and enforce credit policies and procedures.
Improve the quality of invoice submissions to customers.
Work collaboratively with sales and other departments to resolve billing issues.
Minimize errors and discrepancies in invoicing and payments.
Ensure that all customer payments are applied accurately and promptly.
Monitor and analyze AR aging reports to identify trends and issues.
Develop and maintain positive relationships with customers and internal stakeholders.
Provide exceptional customer service and support to customers.
Respond to customer inquiries and requests in a timely and professional manner.
Effectively communicate with customers regarding payment expectations and deadlines.
Utilize software tools and systems to streamline AR processes.
Continuously improve AR processes to enhance efficiency and reduce costs.
Identify opportunities for process improvements and automation.
Provide training and support to other team members as needed.
Stay current with industry best practices and trends.
Participate in cross-functional projects and initiatives as assigned.
Provide regular reports on AR performance metrics to management.
Ensure compliance with accounting regulations and standards.
Assist with month-end close activities as needed.
Coordinate with external auditors during audits of AR accounts.
Ensure accuracy of cash application and bank deposits.
Monitor cash flow related to AR accounts and take corrective action when necessary.
Clarify terms of payment with customers as needed.
Prepare monthly reconciliations of AR accounts.
Identify and resolve unapplied payments and credits in a timely manner.
Assist in resolving disputes with customers related to billing or payment issues.
Manage collections efforts for delinquent accounts, including sending statements and making phone calls.
Monitor customer credit limits and adjust as needed.
Reconcile discrepancies between invoices and purchase orders or contracts.
Perform credit checks on new customers and make recommendations for approval.
Develop and maintain a process for reviewing and approving credit memos.
Provide guidance to sales regarding available credit for customers.
Ensure compliance with company policies related to AR.
Identify opportunities to reduce bad debt write-offs.
Analyze and report on trends related to bad debt write-offs.
Manage relationships with collection agencies, as needed.
Monitor and report on the performance of collection agencies.
Assist with the implementation of new AR policies and procedures.
Participate in the development of departmental goals and objectives.
Conduct regular reviews of customer payment histories to identify potential payment issues.
Collaborate with legal department on collections-related issues.
Develop and maintain a system for tracking collections-related activities.
Identify opportunities to streamline collections-related processes.
Maintain accurate records of collections-related activities.
Communicate effectively with customers regarding collections efforts.
Ensure that all collections-related activities comply with applicable laws and regulations.
Develop and maintain relationships with third-party vendors that assist with collections efforts.
Monitor and analyze customer aging reports to identify potential bad debts.
Work collaboratively with sales to resolve disputes related to invoicing or payment issues.
Provide training to new employees on AR policies and procedures.
Utilize software systems to automate routine AR tasks and processes.
Develop and maintain a system for tracking customer inquiries and requests.
Monitor accounts for suspicious activity or fraud.
Follow up on delinquent accounts in accordance with company policies and procedures.
Manage the process for filing liens or other legal actions related to collections efforts.
Maintain accurate records of customer communications related to billing or payment issues.
Develop and maintain relationships with key stakeholders throughout the organization.
Provide support to the credit and collections manager as needed.
Collaborate with other departments to resolve billing or payment issues.
Ensure that all customer communications are clear, accurate, and professional.
Provide regular updates on AR performance to management.
Monitor and analyze trends related to customer disputes or inquiries.
Maintain accurate files and documentation related to customer accounts.
Provide guidance to customers regarding payment options or plans.
Ensure that all payments are properly recorded in the ledger.
Develop and maintain a process for resolving disputes related to pricing or invoicing.
Provide administrative support to the credit and collections team.
Review customer contracts to ensure compliance with billing terms and conditions.
Conduct regular reviews of customer aging reports to identify potential credit risks.
Analyze and report on trends related to customer satisfaction with AR processes.
Develop and maintain a process for tracking customer feedback related to billing or payment issues.
Ensure that all invoices are accurate and comply with applicable regulations.
Manage the AR inbox and respond to inquiries in a timely manner.
Develop and maintain relationships with internal stakeholders involved in AR processes.
Maintain an accurate record of all invoice submissions and approvals.
Work collaboratively with IT to develop or implement software systems related to AR processes.
Ensure that all AR-related activities comply with company policies, procedures, and regulations.