Banquet Houseman Goals and Objectives Examples
Effectively set up banquet rooms for events.
Take inventory of equipment and supplies needed for each event.
Assist with table and chair arrangement.
Monitor cleanliness and sanitation of banquet areas.
Ensure all tables are set to company standards.
Assist servers in delivering food and beverages to guests.
Maintain a neat and organized storage area for banquet equipment.
Attend staff meetings as required.
Use proper lifting techniques when moving heavy objects.
Be knowledgeable about different types of linens.
Establish friendly relationships with guests.
Work well as part of a team.
Wear appropriate uniform as outlined by company policy.
Observe and report any maintenance issues.
Follow directions given by management or supervisors.
Accommodate special requests made by guests.
Keep work area clean and free of clutter.
Serve meals promptly and professionally.
Have knowledge of different types of glassware.
Set up buffets and food stations according to company standards.
Greet guests as they arrive at the banquet room.
Help maintain a safe environment for guests and staff.
Respond to guest inquiries in a courteous manner.
Use caution when handling hot items.
Demonstrate good communication skills with all staff members.
Continually seek opportunities to improve performance.
Make sure all table settings comply with company standards.
Use appropriate cleaning equipment for various surfaces.
Follow established procedures for setting up audiovisual equipment.
Serve meals using correct serving methods and etiquette.
Respect guest privacy while setting up individual tables or rooms.
Remain calm under pressure during high volume events.
Take initiative to resolve problems quickly.
Accurately record any damages or breakages of equipment or supplies.
Help store banquet equipment in proper locations following events.
Practice proper food handling and safety procedures.
Act quickly to address spills or accidents in the banquet room.
Work efficiently to complete tasks within allotted time frames.
Exhibit excellent customer service skills.
Be aware of any dietary restrictions guests may have.
Maintain a clean and organized work area.
Demonstrate flexibility in accommodating last-minute changes.
Use proper cleaning methods for different types of floors.
Assist with audiovisual setups as needed.
Respond calmly and professionally to difficult guests.
Effectively communicate with all staff during events.
Continually monitor banquet areas for cleanliness.
Ensure all banquet equipment is in good working order.
Follow established guidelines when placing china and silverware.
Double-check table settings for accuracy and completeness.
Politely correct any errors or oversights with table settings.
Use appropriate lighting in banquet rooms to create atmosphere.
Be knowledgeable about event schedules and timelines.
Provide feedback to management on ways to improve banquet services.
Keep up-to-date with company policies and procedures.
Show respect to all guests regardless of background or status.
Carefully handle fragile or sensitive décor items.
Monitor guest behavior to ensure compliance with rules and regulations.
Contribute positively to team morale and spirit.
Offer assistance to guests who require special accommodations.
Remain focused on the task at hand even during busy events.
Use safe lifting techniques when moving heavy equipment or supplies.
Ensure adequate seating is available for guests.
Show willingness to learn new skills or techniques.
Use professional language when speaking with guests and staff members.
Take responsibility for own actions and decisions.
Maintain a positive attitude even during challenging situations.
Dress neatly and appropriately at all times.
Keep storerooms and supply areas clean and organized.
Demonstrate a strong work ethic and commitment to excellence.
Be punctual and reliable for all shifts.
Offer support and assistance to other staff members when needed.
Follow up with guests to ensure satisfaction with banquet services.
Respect confidentiality of guest information.
Respond quickly to requests or concerns from guests.
Maintain a professional demeanor at all times.
Take pride in the quality of work performed.
Attend training sessions as required.
Keep accurate records of banquet orders and requests.
Continuously strive to exceed customer expectations.