Business Objects Administrator Goals and Objectives Examples
Install and configure Business Objects software on servers.
Monitor server resources for utilization.
Ensure the security of Business Objects applications, reports, and data sources.
Schedule daily, weekly, and monthly backups of Business Objects content.
Create and manage user accounts in Business Objects.
Manage Business Objects licenses and ensure compliance with licensing agreements.
Tune Business Objects to optimize report performance.
Develop and maintain a disaster recovery plan for Business Objects applications.
Maintain documentation of all Business Objects configurations, procedures, and policies.
Implement and maintain high availability solutions for Business Objects.
Collaborate with other IT teams to troubleshoot and resolve issues related to Business Objects.
Provide training sessions on how to use Business Objects effectively for end-users.
Work with business stakeholders to gather requirements for new reports and dashboards.
Design and develop reports and dashboards in Business Objects based on business requirements.
Optimize existing reports and dashboards to improve performance and usability.
Create and maintain universes in Business Objects.
Set up data connections to various data sources within Business Objects.
Schedule report delivery via email or other methods in Business Objects.
Customize the look and feel of Business Objects reports and dashboards.
Maintain version control of all Business Objects content.
Develop ad-hoc reports for business users as needed.
Automate report refreshing and distribution using scheduling tools in Business Objects.
Participate in capacity planning activities for Business Objects infrastructure.
Keep abreast of new features and functionality introduced in new versions of Business Objects.
Perform upgrades of Business Objects software to the latest versions.
Analyze system logs and performance metrics to identify potential issues before they arise.
Follow best practices for securing sensitive data transmitted through Business Objects.
Monitor disk usage for Business Objects installations, identifying trends and taking corrective actions as necessary.
Ensure that all Business Objects data sources are optimized to increase query performance.
Produce daily, weekly, monthly, and yearly operational reports on the health and activity of the Business Objects ecosystem.
Manage the deployment of patches, service packs, and hotfixes to Business Objects applications.
Provide support for mobile devices using the SAP BI Mobile application.
Troubleshoot and resolve issues with Web Intelligence reports, Crystal Reports, Lumira Designer, and other reporting tools within the Business Objects suite.
Configure support for single sign-on (SSO) authentication within the Business Objects environment.
Investigate problems reported by end-users, identifying root causes and providing solutions quickly.
Test new releases of software tools used by the Business Objects team to ensure compatibility with existing systems.
Maintain close working relationships with key stakeholders outside the IT department who rely on Business Objects to make informed decisions about business operations.
Work collaboratively with other administrators across different domains to ensure seamless integration of enterprise systems with Business Objects.
Establish standards for naming conventions of objects within the Business Objects universe, to promote consistency across teams and ease navigating within the platform.
Continuously scan the horizon for new BI technologies that can add value to existing systems or replace them if necessary.
Develop custom integrations between different BI tools to enable more intelligent workflows throughout the organization.
Review log files regularly to identify and diagnose issues impacting system performance or security posture.
Ensure that backups of critical system databases such as CMS are automated so that they are run regularly without manual intervention.
Ensure adherence to compliance regulations like HIPAA, GDPR etc regarding the storage, access and sharing of sensitive data.
Conduct regular assessments of system scalability and availability to anticipate future needs/business growth.
Develop an effective monitoring program with alerts sent to relevant stakeholders when thresholds are crossed or potential issues arise.
Create a self-help knowledge base or FAQ section so that common issues can be resolved quickly by end-users themselves.
Utilize virtualization technology like VMware or AWS EC2 to maximize hardware utilization.
Devise a system for measuring/reporting ROI from BI analytics so that stakeholders can understand the value being provided by the toolset.
Develop standard operating procedures for all admin tasks so that the work can be performed efficiently by any member of the team.
Proactively identify potential performance bottlenecks in the system architecture.
Develop a patch testing process that is robust enough to catch potential issues before they occur when rolling out updates to production environments.
Partner with vendors like SAP/Oracle to leverage their expertise on BI application optimization settings.
Leverage trend statistics (like number of queries submitted per hour) to forecast infrastructure requirements and build out plans.
Run regular security audits or penetration tests against the system architecture, identifying vulnerabilities before they are exploited by attackers.
Establish user training programs that encourage adoption of newly released features & functionality.
Identify ways to automate manual processes wherever possible - this can range from report generation/distribution to server maintenance tasks.
Streamline user account de-provisioning workflows so that there is no residual access left behind once a user leaves the organization.
Ensure good change management practices are followed when rolling out new features/functionality/infrastructure updates.
Regularly assess the ticket tracking system in place – ensuring that high-priority tickets are handled expeditiously, while low priority tickets are taken care of in a timely manner as well.
Establish an effective incident investigation process that focuses not just on immediate resolutions but also long-term root cause identification/prevention so that similar incidents do not arise again later.
Spearhead efforts towards automation of repetitive tasks - this can include everything from password resets to backup jobs.
Encourage innovation in your team members by providing them opportunities to learn new skills/tools/technologies.
Constantly look for ways to improve communication channels with stakeholders/end-users – this can be anything from feedback surveys to town hall meetings or lunch-and-learns.
Use data analysis tools like PowerBI/Tableau/etc alongside BOBJ to get a deeper understanding of the insights provided by your BI platform/database.
Take ownership of vendor relationship management - this includes selecting appropriate vendors/service providers as well as negotiating favorable pricing terms.
Leverage predictive analytics models to identify areas where improvements can be made; such models can also be used to detect outliers or abnormal system behavior.
Implement role-based access controls wherever applicable – ensuring that users only have access to information pertinent to their job roles/responsibilities.
Set up robust mechanisms for alerting relevant stakeholders/teams when critical failures occur within the system architecture.
Partner with internal audit teams to provide evidence and documentation related to compliance requirements.
Establish guidelines around strategic planning/budgeting exercises related to IT – ensuring that BI is considered an important part of these conversations.
Document business cases that justify spending on infrastructure/toolset upgrades as well as ongoing administration costs.
Benchmark with peers at other organizations to gain insights into how they approach BI administration tasks/challenges.
Implement a comprehensive archiving policy – keeping data stores leaner will enable faster query/response times.
Develop a reporting framework that supports custom-built dashboards/reports – this will empower users across teams/functions.
Optimize query performance by tuning database/code - this could include leveraging indexing techniques or making code modifications.
Foster strong relationships with other IT teams (networking/security/virtualization/etc) to stay abreast of changes in technology which may affect BOBJ applications.
Establish policies around “testing” releases of updates - this could involve having designated sandbox environments for dev/test purposes.
Take ownership of problem resolution from start-to-finish - this entails everything from initial triage/stabilization steps through follow-up communication post-resolution.
Leverage machine learning models to identify patterns/outliers in user behavior; such insights will help refine your approach in addressing user support needs.