Certified Medical Assistant Goals and Objectives Examples
Perform accurate patient intake and medical history assessments.
Monitor vital signs of patients and record them.
Administer medications accurately and safely.
Draw blood specimens for laboratory testing.
Prepare patients for laboratory tests and imaging procedures.
Sterilize and maintain medical instruments and equipment.
Assist in medical procedures and surgeries.
Follow HIPAA guidelines regarding patient privacy.
Provide education to patients regarding their medical conditions.
Communicate effectively with healthcare team members.
Schedule appointments and manage patient scheduling.
Maintain accurate and up-to-date patient records.
Manage electronic health records.
Train and oversee other medical assistants.
Assist in patient billing and insurance claims.
Help keep the medical facility clean and organized.
Follow OSHA guidelines for biohazardous waste management.
Maintain a positive attitude towards colleagues, patients, and superiors.
Practice effective time management skills.
Attend continuing education courses to stay current on industry trends and advances.
Be reliable and punctual to work.
Participate in quality improvement initiatives.
Assist with administrative tasks such as answering phones and filing paperwork.
Consistently meet productivity goals set by employers.
Observe appropriate infection control practices.
Work ethically within the scope of practice for a CMA.
Follow all health and safety protocols for COVID-19 in medical settings.
Utilize excellent organizational skills to manage large volumes of patients effectively.
Prioritize patient care based on severity of need.
Stay up-to-date with changes in medical terminology, treatments, and testing procedures.
Make patients feel comfortable during a visit or procedure.
Operate various diagnostic equipment effectively.
Dress appropriately in clinical settings according to policy guidelines.
Demonstrate the ability to multitask while maintaining attention to detail.
Show proficiency in basic math and measurements.
Perform accurate coding for medical procedures.
Keep track of inventory levels and reorder supplies as necessary.
Follow established protocols for patient care.
Work collaboratively with physicians, nurses, and other healthcare providers.
Demonstrate critical thinking skills in complex situations.
Positively represent the healthcare facility to patients and visitors.
Speak clearly and concisely when communicating with others.
Respond quickly and calmly to emergency situations.
Provide exceptional customer service to patients and their families.
Consult with other professionals when appropriate to improve patient outcomes.
Practice empathy when dealing with patients who are anxious or upset.
Quickly adapt to new technology and equipment changes.
Be open to constructive feedback from superiors.
Create a comfortable environment for patients during their stay at the facility.
Stay calm under pressure, even in difficult situations.
Identify potential problems and resolve them before they escalate.
Be willing to assist team members with tasks outside of your job description when needed.
Consistently demonstrate professionalism in all interactions with colleagues and patients.
Take responsibility for mistakes and work towards finding solutions.
Proactively seek ways to improve your own skills and knowledge.
Think creatively to find solutions that meet patient needs within the scope of practice for a CMA.
Relate well to people of diverse backgrounds, cultures, and ages.
Communicate effectively through various channels such as email, phone, and in-person meetings.
Maintain confidentiality regarding patient information at all times.
Attend staff meetings and contribute valuable insights and recommendations.
Complete tasks accurately and efficiently without sacrificing quality.
Manage multiple projects simultaneously while still meeting deadlines.
Show initiative by taking on additional responsibilities when appropriate.
Protect the privacy and rights of all patients according to the law.
Work effectively under minimal supervision.
Participate in quality assurance programs.
Continuously learn and implement new techniques for improving patient outcomes.
Ensure that procedures and treatments adhere to established protocols.
Demonstrate exceptional attention to detail when performing administrative tasks.
Show flexibility in adapting to changing work environments or procedures.
Maintain a high level of professionalism at all times, even when faced with difficult situations or challenging patients.
Actively participate in staff training and development programs.
Be proactive in identifying areas for improvement and making suggestions for change.
Use effective problem-solving skills to resolve complex patient care issues.
Ensure that all equipment is functioning properly before each use.
Communicate effectively with patients about their medical conditions and treatment options.
Assist with patient discharge planning and follow-up care.
Use technology efficiently to perform administrative tasks such as scheduling appointments and ordering supplies.
Follow proper safety procedures to prevent injury to self or others.
Stay up-to-date on changes in healthcare laws and regulations that affect patient care.