Certified Pharmacy Technician Goals and Objectives Examples
Accurately prepare prescription medications for patients.
Maintain an organized and clean workspace.
Effectively communicate with patients and healthcare providers.
Stay up-to-date on new medications and industry changes.
Adhere to all safety protocols when handling medications.
Practice ethical behavior in all aspects of the job.
Work collaboratively with other healthcare professionals.
Continuously improve accuracy and efficiency.
Provide excellent customer service to patients.
Master knowledge of medication interactions and side effects.
Keep accurate patient records.
Manage inventory levels and expiration dates.
Comply with all state and federal regulations.
Attend regular training and continuing education opportunities.
Handle controlled substances responsibly and ethically.
Demonstrate proficiency in utilizing computer systems and technology.
Meet productivity standards set by management.
Build relationships with patients and establish trust.
Suggest alternative medications when appropriate for patient needs.
Be punctual and reliable for all shifts scheduled.
Successfully navigate insurance claims and billing processes.
Assist pharmacists with medication therapy management.
Adhere to all HIPAA guidelines regarding patient privacy.
Actively seek out feedback from supervisors to improve performance.
Utilize critical thinking skills to diagnose medication issues.
Facilitate communication between patients and healthcare providers.
Take initiative in identifying opportunities for process improvement.
Help manage over-the-counter medication sales and inventory.
Educate patients about proper medication use and storage.
Ensure medications are accurately labeled and dispensed.
Maintain confidentiality at all times in regards to patient information.
Ensure prescriptions are filled according to physician instructions.
Collaborate with colleagues to provide the best possible patient care.
Participate in health screenings and community outreach events.
Adhere to infection control procedures when handling medications.
Provide assistance to patients with medication questions and concerns.
Monitor patient medication use and provide follow-up care as needed.
Demonstrate effective time-management skills to meet job demands.
Maintain a positive attitude and professional demeanor at all times.
Understand the principles of sterile compounding and aseptic technique.
Display excellent attention to detail.
Keep work area safe and free from hazards.
Administer vaccinations under supervision of a pharmacist.
Stay up-to-date on changes in insurance coverage for prescription medications.
Follow proper disposal procedures for expired or unused medications.
Work effectively with people from diverse backgrounds.
Manage administrative tasks such as phone calls, faxing, and filing.
Display a willingness to learn and adapt to new technologies and practices.
Participate in team-building activities and support colleagues.
Provide medication adherence counseling to patients.
Serve as a resource for medication information for both patients and colleagues.
Show respect and empathy towards patients.
Complete all assigned tasks accurately and efficiently.
Develop a rapport with regular patients.
Identify potential medication errors and take appropriate action.
Understand medication dosage calculations and conversions.
Assist pharmacists with prescription filling and medication dispensing.
Meet or exceed productivity goals set by management.
Understand and adhere to the principles of good manufacturing practices (GMP).
Help maintain a safe, clean, and organized work environment.
Accurately transcribe prescription orders from physicians.
Understand the regulations regarding medication storage and handling.
Provide excellent communication skills both verbally and written.
Effectively manage work flow during busy periods.
Utilize problem-solving skills to address issues that arise.
Possess strong organizational skills and attention to detail.
Take responsibility for mistakes and take action to correct them.
Follow all pharmacy policies and procedures.
Demonstrate a high level of professionalism in all interactions.
Display excellent customer service skills.
Practice good time management and prioritize tasks effectively.
Understand and recognize the importance of drug interactions and contraindications.
Follow through on patient requests in a timely manner.
Provide clear and concise instructions to patients regarding medication use.
Demonstrate understanding of the medication dispensing process.
Promote safe medication practices to patients and colleagues.
Take appropriate action in case of medication errors or adverse reactions.
Follow all safety and health regulations.
Provide support to other team members as needed.
Stay up-to-date on new medications and emerging therapies.