Circulation Assistant Goals and Objectives Examples
Achieve a 95% accuracy rate in checking books in and out of the library.
Respond to customer inquiries in a friendly and helpful manner.
Maintain a clean and organized work space.
Assist with shelving and organizing materials.
Develop a deep understanding of library systems, policies, and procedures.
Attend training sessions to keep up-to-date with new technologies and software.
Meet or exceed daily check-out and check-in goals.
Deliver exceptional customer service to patrons of all ages.
Be able to recommend books and resources based on customers' interests and needs.
Provide library patrons with timely assistance with their research needs.
Help visitors locate materials in the library's various collections.
Train new employees or volunteers as needed.
Collaborate with other library employees to solve problems.
Serve as an ambassador for the library, promoting library services to the community.
Build relationships with local schools, community groups, and organizations to increase library usage.
Assist patrons with using the library's computers and internet connection Dot.
Keep track of overdue items efficiently and effectively.
Monitor materials that are on hold.
Participate in outreach programs to bring people into the library.
Promote the library's programs and events through flyers and social media posts.
Help to plan and execute library events, including storytimes, book clubs, and author visits.
Encourage children to read and help them find age-appropriate books.
Advise patrons on how best to use the library's search tools.
Work closely with other staff members to ensure smooth operation of the library.
Adhere to all safety guidelines in the workplace.
Regularly participate in staff meetings to discuss new ideas or improvements to existing workflows.
Accurately process payments for library fines or fees.
Maintain a professional demeanor at all times.
Display excellent communication skills both verbally and in writing.
Keep up-to-date with new book releases and bestsellers.
Ensure that all library materials are in good condition for patrons to use.
Help patrons resolve account issues in a timely manner.
Demonstrate the ability to multitask effectively.
Continuously educate oneself on the various subject areas of the library's collections.
Develop a thorough understanding of the inter-library loan system.
Work together as a team to create attractive displays and exhibits that showcase relevant materials.
Meet individual performance goals set by management.
Act as a point of contact for customer complaints and questions.
Build positive relationships with repeat customers.
Attend conferences or other professional development opportunities when possible.
Participate in workshops or webinars to improve work-related skills and knowledge.
Collaborate with local schools or universities to promote library resources to students and faculty.
Update library databases as needed.
Manage inventory levels of supplies used in the circulation department.
Maintain knowledge of library policies, procedures, and guidelines Dot.
Provide patrons with information on special events taking place in the library or in the surrounding community.
Demonstrate excellent problem-solving skills when dealing with challenging situations.
Investigate and resolve discrepancies found in book inventory records.
Possess excellent organizational skills, ensuring that materials are easy to locate for patrons.
Adhere to strict confidentiality rules and regulations when handling sensitive information.
Uphold standards for accuracy and neatness when processing paperwork.
Consistently demonstrate flexibility and adaptability in a fast-paced work environment.
Process lending requests from other libraries within established timeframes.
Assist patrons with access to digital resources such as e-books or audiobooks.
Encourage patrons to leave feedback on their library experience.
Create and maintain effective working relationships with colleagues, supervisors, and other stakeholders.
Attend continuing education courses in order to stay current with trends and technological advancements in the industry.
Provide assistance with printing and photocopying services.
Effectively communicate with patrons who have limited English proficiency.
Assist patrons with disabilities in accessing library resources and services.
Communicate effectively with coworkers to ensure that all tasks are completed in a timely manner.
Participate in disaster planning exercises to safeguard library materials in the event of an emergency.
Stay up-to-date with industry regulations and standards.
Demonstrate excellent time management skills when balancing multiple priorities.
Identify areas for process improvement within the department and work collaboratively with coworkers to implement changes.
Assist with grant writing or fundraising initiatives as needed.
Recommend new books or materials to be added to the library's collection.
Facilitate interlibrary loan requests from patrons within established timeframes.
Manage circulation desk operations including opening and closing duties.
Ensure that library materials are properly cataloged and shelved according to established guidelines.
Respond to customer inquiries via email, phone or in-person promptly and professionally.
Demonstrate flexibility in scheduling to meet the needs of the library.
Address customer complaints or concerns in a timely and professional manner.
Display excellent conflict resolution skills when dealing with difficult situations.
Work collaboratively with other departments within the library to ensure effective delivery of services.
Continuously improve work processes to ensure efficiency and effectiveness of operations.
Maintain accurate records of transactions performed at the circulation desk.
Continuously learn about new technologies and systems used in circulation services.
Attend staff meetings and training sessions as required by management.
Support the library mission and vision through all work.