Exchange Administrator Goals and Objectives Examples
Ensure Exchange server uptime of 99.99%.
Troubleshoot and resolve email delivery issues.
Maintain and optimize Exchange mailbox databases.
Develop and implement disaster recovery procedures for Exchange.
Monitor server logs for security events and take appropriate action.
Conduct regular backups of Exchange server data.
Implement and manage email retention policies.
Train end-users on email best practices and policies.
Monitor email usage and enforce policies as necessary.
Work with vendors to evaluate and implement new Exchange technologies.
Configure and manage Exchange ActiveSync for mobile device access.
Manage Exchange server patches and updates.
Develop and maintain documentation of Exchange environment.
Monitor and tune Exchange server performance.
Analyze email traffic patterns to uncover areas for improvement or potential issues.
Manage distribution groups, security groups, and mailing lists.
Assist with troubleshooting Outlook client issues.
Configure and manage anti-spam and anti-virus solutions for Exchange.
Implement multi-factor authentication for Exchange logins.
Monitor and analyze Exchange server storage usage.
Create and modify Exchange mailbox migration plans.
Stay up-to-date with Microsoft Exchange Server product updates and releases.
Perform root cause analysis on recurring Exchange issues.
Monitor third-party applications that integrate with Exchange.
Ensure compliance with industry regulations (e.g., HIPAA).
Test and validate all changes made to the Exchange environment.
Manage mail flow between internal and external Exchange recipients.
Establish email archiving procedures and tools.
Collaborate with other IT teams to ensure seamless integration with other systems.
Build clusters for Exchange high availability.
Utilize PowerShell scripts for automating routine tasks.
Configure and manage resource mailboxes (e.g., conference rooms).
Define mailbox quotas and monitor mailbox usage.
Troubleshoot and resolve mailbox permissions issues.
Implement Exchange server security measures like IP blocking.
Work with compliance teams to define and enforce email retention policies.
Manage mailbox delegation and mail forwarding rules.
Create and deliver reports on Exchange usage and performance metrics.
Configure and manage Exchange transport rules.
Optimize Exchange server transport performance.
Monitor and troubleshoot Exchange message queues.
Train other IT staff on Exchange administration best practices.
Administer Exchange server security certificates.
Monitor mobile device access to Exchange and enforce security policies.
Maintain and update Exchange address lists and global address book.
Enforce acceptable use policies for email communication.
Assist with user account provisioning and deprovisioning.
Configure and manage Exchange journaling.
Manage Exchange server storage architecture.
Ensure that all Exchange data is backed up and restorable in case of data loss.
Implement SMTP relay connectors for inbound and outbound email routing.
Monitor Exchange server resource utilization like CPU, RAM, and disk space.
Troubleshoot email attachment issues like size limits and blocked file types.
Test upgrades to new versions of Exchange before deploying to production.
Manage Exchange server activesync policies for mobile devices.
Manage Exchange public folders and calendars.
Establish disaster recovery procedures for Exchange mailbox data recovery.
Secure Exchange web services like Outlook Web App (OWA).
Configure and manage Exchange server archiving solutions.
Enforce email disclaimers or signatures for regulatory compliance.
Monitor mailbox litigation holds for legal compliance.
Test email backups regularly to ensure recoverability in case of disaster.
Configure and manage Exchange server federation trusts.
Troubleshoot email delivery delays or failures due to DNS resolution issues.
Analyze Exchange server performance data to identify areas for optimization.
Manage Exchange server role-based access control (RBAC) permissions.
Create and manage dynamic distribution groups in Exchange.
Configure and manage Exchange online protection (EOP) for email security.
Monitor Exchange queues for stuck or delayed messages.
Optimize Exchange server search performance.
Configure and manage Exchange server retention policies.
Enforce naming conventions for Exchange mailboxes.
Establish Exchange server alerts for proactive monitoring.
Troubleshoot email client password issues.
Configure and manage Exchange message archiving.
Analyze email traffic patterns to identify potential security threats.
Manage Exchange server mailbox quotas.
Implement Exchange server transport security measures like TLS.
Monitor Exchange server load balancing solutions.
Develop and conduct tests for disaster recovery procedures for Exchange servers.