Gas Attendant Goals and Objectives Examples
Provide excellent customer service to every customer.
Greet customers with a smile and friendly attitude.
Offer assistance in pumping gas and checking tire pressure.
Keep the gas station clean and organized at all times.
Perform daily inspections of gas pumps and report any malfunctions.
Maintain accurate records of fuel sales and inventory.
Ensure that all safety protocols are followed while handling fuel.
Upsell products and services to customers.
Respond promptly to customer complaints and concerns.
Work collaboratively with other gas attendants to meet customer needs efficiently.
Follow cash handling procedures accurately.
Maintain a professional appearance at all times.
Respond to emergency situations quickly and efficiently.
Complete training on new equipment and procedures in a timely manner.
Suggest improvements to increase efficiency and productivity at the gas station.
Maintaining a high level of cleanliness in the restroom facilities.
Regularly check tire pressure and provide inflation services as necessary.
Keep track of the daily sales reports.
Maintain inventory levels of oil, coolant, windshield wiper fluid, etc.
Change out trash cans and ensure they are empty.
Be knowledgeable about the products offered in-store.
Perform basic maintenance tasks such as changing light bulbs or replacing air filters.
Keeping the store shelves stocked with snacks, beverages, and other convenience items.
Greet each customer as they arrive at the station.
Thank each customer for their business before they leave.
Monitor the lot for litter or debris and promptly dispose of it.
Update signage to reflect current prices and promotions.
Provide directions to customers who may be unfamiliar with the area.
Take note of arriving delivery trucks and assist with unloading product as needed.
Monitor the fuel pumps for leaks or spills and immediately address any issues.
Provide assistance to disabled customers who may require help pumping fuel.
Ensure that the parking lot is free of hazards for pedestrian and vehicle traffic.
Regularly monitor the environment for potential safety hazards such as fires or spills.
Follow all company policies and procedures in regards to handling cash and transactions.
Monitor and report any suspicious behavior or activity within the gas station.
Maintain a clean and organized workspace at all times.
Participate in regular training sessions to enhance job performance and knowledge.
Assist the manager with any administrative tasks as needed.
Perform regular checks on the equipment, such as nozzles, hoses, and dispensers.
Maintain a detailed log of fuel deliveries and usage for inventory management purposes.
Monitor customer behavior and ensure that everyone lines up for their turn to pump gas.
Offer frequent buyers discounts or loyalty programs.
Keep the driveway free of snow and debris during winter months.
Report any damage to the property or equipment.
Conduct regular safety inspections on equipment and facilities.
Be aware of environmental regulations and comply with them.
Keep accurate records of any maintenance performed on equipment.
Attend safety meetings regularly.
Wear safety gear when appropriate, such as gloves or eye protection.
Be trained in first aid and CPR.
Respond appropriately to emergencies, including fire and medical situations.
Know how to shut off fuel pumps in case of emergency.
Update software for cash registers and other tools.
Promote eco-friendly practices when possible.
Learn how to operate multiple pieces of equipment.
Demonstrate a high level of attention to detail when performing tasks.
Adhere to all proper storage guidelines for fuel and other hazardous materials.
Keep track of inventory and report any shortages or discrepancies.
Be willing to work flexible hours, including weekends and holidays.
Work collaboratively with other employees to maintain a positive work environment.
Meet daily and weekly sales quotas.
Stay up-to-date on industry news and trends.
Develop strong customer relationships.
Participate in training opportunities offered by the company.
Undertake special projects as needed.
Maintain a positive attitude during high-stress situations.
Use appropriate communication skills with customers and coworkers.
Attend all scheduled shifts on time.
Take responsibility for personal and professional growth.
Contribute positively to the team dynamic.
Be willing to assist with tasks outside of normal job duties.
Practice good hygiene and cleanliness at all times.
Take time to listen to customer concerns and complaints.
Always offer assistance with a friendly demeanor.
Keep track of daily weather forecasts and prepare accordingly.
Conduct regular maintenance checks on garage doors and security measures.
Stay informed about local traffic patterns and road closures.
Plan for emergency situations, such as power outages or inclement weather.
Continuously strive to improve performance and exceed expectations.