Housekeeping Attendant Goals and Objectives Examples
Clean and sanitize all guest rooms on a daily basis.
Replace all used amenities in guest rooms.
Ensure that all public areas are clean and presentable.
Maintain cleanliness of all hotel facilities including elevators, corridors, and stairwells.
Check and restock linen closets with fresh linens.
Report any maintenance issues to relevant departments.
Keep track of inventory and notify the supervisor when supplies are running low.
Make sure that all cleaning equipment is in good condition.
Maintain all vacuum cleaners, brooms, mops, etc.
Dust and polish all furniture in guest rooms and public areas.
Empty trash cans and dispose of waste properly.
Follow established procedures for lost and found items.
Remove stains from carpets, upholstery, and drapery.
Clean and sanitize all bathrooms in guest rooms and public areas.
Ensure that all supplies are properly stocked in bathrooms.
Clean windows and glass surfaces in guest rooms and public areas.
Ensure that all fire exits are clear and accessible.
Clean and maintain fitness facilities, pool areas, and other recreational areas.
Ensure that all equipment in recreational areas is in good condition.
Respond promptly to requests from guests or other hotel staff members.
Communicate clearly with guests and other staff members to meet their needs.
Follow all health and safety regulations.
Attend training programs to improve skills and knowledge.
Work collaboratively with other housekeeping attendants to ensure efficient workflows.
Be proactive in identifying problems before they arise.
Clean and maintain the laundry room, including washers and dryers.
Sort linens according to color and fabric type before washing.
Fold towels and linens neatly before storing them in designated places.
Handle guests’ personal items with care and respect.
Ensure that guests’ privacy is respected at all times.
Rotate mattresses in guest rooms to ensure even wear.
Make sure that all artwork and decorative items are properly cleaned and maintained.
Ensure that all guest room doors are locked and secure before leaving.
Use cleaning chemicals safely and correctly, following manufacturer instructions.
Keep workstations clean and organized at all times.
Use personal protective equipment as required.
Maintain a positive attitude and work effectively under pressure.
Be punctual and arrive at work on time.
Complete all tasks according to established timelines.
Take initiative and show willingness to learn new skills.
Attend to special requests from guests or management.
Respond promptly to emergency situations, such as spills or accidents.
Follow proper procedures for handling lost and found items.
Work cooperatively with other departments, such as maintenance or front desk.
Maintain a clean and organized linen storage area.
Follow established procedures for dealing with hazardous waste materials.
Ensure that all cleaning equipment is stored properly and securely.
Attend to any issues related to pests or insects in guest rooms or public areas.
Regularly inspect guest rooms for damage or missing items.
Assist guests with luggage when necessary.
Maintain a good relationship with guests and address any complaints promptly.
Ensure that all employees follow health and safety regulations.
Respond promptly to any equipment breakdowns or malfunctions.
Monitor energy consumption and take steps to conserve resources where possible.
Regularly clean all air vents and HVAC units throughout the hotel.
Check and replace light bulbs as needed.
Stay up-to-date with new technologies, tools, and techniques for cleaning and maintenance.
Attend any required training sessions or seminars related to job duties.
Conduct regular quality checks on guest rooms and public areas.
Follow established procedures for handling and disposing of biohazardous waste.
Ensure that all equipment in the hotel is properly maintained and serviced.
Attend to special requests from VIP guests or other high-level clientele.
Work collaboratively with security personnel to ensure guest safety.
Maintain confidentiality regarding personal information about guests or staff members.
Attend to any issues related to environmental sustainability and waste reduction.
Follow established procedures for handling chemicals and cleaning agents safely.
Respond promptly to any emergency situations, such as fires or medical emergencies.
Work closely with front desk staff to ensure smooth check-in and check-out processes.
Make sure that all areas of the hotel are well-lit and free of clutter.
Ensure that all electrical outlets and switches are in good working condition.
Keep track of cleaning supplies and order more as needed.
Ensure that all guest rooms and public areas are free of odors or unpleasant smells.
Regularly inspect swimming pools and hot tubs for cleanliness and proper chemical levels.
Respond promptly to any noise complaints from guests or other staff members.
Ensure that all electronic key cards are properly programmed and functional.
Maintain a professional appearance and demeanor at all times while on duty.
Be respectful of guests’ personal space and belongings.
Respond promptly to any requests for extra towels, pillows, or other supplies.
Conduct regular inspections of hotel grounds, parking lots, and exterior lighting.
Maintain an accurate log of all items cleaned, serviced, or repaired throughout the hotel.