Leasing Assistant Goals and Objectives Examples
Achieve a high level of proficiency in leasing procedures and policies.
Meet or exceed all leasing goals each month.
Ensure all lease agreements comply with company standards.
Schedule and conduct property tours for potential residents.
Respond promptly to inquiries from prospective residents.
Maintain an up-to-date knowledge of the local rental market.
Provide exceptional customer service to current and prospective residents.
Follow up with prospects to convert them into residents.
Process rental applications accurately and efficiently.
Prepare move-in packets for new residents.
Assist with marketing efforts to attract new residents.
Coordinate resident events and activities.
Ensure that all leasing paperwork is completed correctly and filed appropriately.
Attend training sessions and seminars to improve leasing skills.
Resolve resident complaints or issues in a timely manner.
Maintain a positive relationship with current residents.
Conduct apartment inspections as needed for move-ins, move-outs, or routine maintenance.
Work closely with maintenance personnel to ensure timely repairs are completed.
Demonstrate a strong ability to multitask and prioritize responsibilities.
Maintain accurate leasing records and reports.
Stay organized and efficient in daily tasks.
Maintain a professional demeanor at all times.
Display strong communication skills with residents, coworkers, and management.
Uphold company policies and procedures at all times.
Contribute to team efforts by accomplishing related tasks as needed.
Utilize various software programs for leasing and record keeping purposes.
Provide support to property manager as needed.
Complete all necessary administrative tasks in a timely and accurate manner.
Assist with rent collection procedures as needed.
Demonstrate a thorough knowledge of available unit types and pricing options.
Respond to rental inquiries in a timely manner via phone, email, or in-person.
Maintain a high level of customer satisfaction by providing exceptional service.
Conduct market surveys to stay up-to-date on local rental trends.
Assist with the preparation of annual budgets and projections.
Participate in regular leasing meetings to discuss progress and strategies.
Assist with the preparation of lease renewal offers and negotiations.
Keep inventory of leasing supplies and reorder as needed.
Proactively seek out new marketing opportunities to attract residents.
Maintain a thorough understanding of Fair Housing laws and regulations.
Ensure that all leasing areas are clean and organized at all times.
Provide ongoing training to leasing team members as needed.
Present a professional image at all times while representing the company.
Continuously seek out ways to improve leasing processes and procedures.
Respond to leads quickly and professionally.
Follow up with prospects regularly until they are ready to sign a lease.
Work closely with maintenance personnel to ensure that units are rent-ready.
Provide support for resident move-ins and move-outs.
Demonstrate excellent time management skills.
Possess a strong work ethic and a positive attitude.
Display strong sales techniques to close leases.
Communicate effectively with vendors, contractors, and other third-party vendors.
Work collaboratively with other departments within the organization.
Utilize various software programs for lead tracking and analysis purposes.
Maintain a working knowledge of competitor properties and pricing options.
Attend industry events to stay up-to-date on industry best practices.
Assist with community outreach initiatives as needed.
Respond to after-hours emergencies when necessary.
Ensure that all resident correspondence is handled in a timely manner.
Demonstrate strong problem-solving skills.
Work closely with the property manager to develop leasing strategies.
Follow company policies and procedures for screening potential residents.
Stay current on local and state laws related to leasing and rental properties.
Provide tours of the property to potential residents in a professional manner.
Maintain regular communication with management regarding leasing progress.
Conduct market research to suggest pricing changes or other leasing strategies.
Develop and maintain relationships with local businesses and organizations.
Follow up with prospects after they have toured the community.
Present leasing offers and negotiate lease terms effectively.
Assist with resident retention efforts as needed.
Ensure that all necessary forms are completed accurately and on time.
Maintain a high level of confidentiality in all leasing matters.
Possess a thorough knowledge of the property and its amenities.
Use social media and other online platforms to promote leasing opportunities.
Respond quickly to maintenance issues reported by residents.
Attend training sessions and seminars to improve customer service skills.
Provide support for marketing initiatives, such as open houses and events.
Demonstrate excellent organizational skills.
Build strong relationships with current residents to encourage referrals.
Maintain an up-to-date understanding of available units and pricing options.
Meet all deadlines for leasing paperwork and reporting requirements.