Leasing Manager Goals and Objectives Examples
Achieve a 95% occupancy rate by the end of the year.
Reduce vacancy rates to no more than 5%.
Ensure all leasing paperwork is completed accurately and in a timely manner.
Create and implement marketing strategies to attract new tenants.
Respond to all leasing inquiries within 24 hours.
Conduct regular market research to stay informed about rental trends and pricing.
Develop and maintain relationships with local real estate agents to generate referrals.
Conduct regular property inspections to ensure compliance with lease agreements.
Ensure that all tenants are current on rent payments.
Attend relevant industry conferences and events to stay up-to-date on latest trends and best practices.
Maintain a high level of customer satisfaction among tenants.
Work collaboratively with property management team to resolve tenant issues in a timely manner.
Maintain accurate and detailed leasing records.
Provide monthly leasing reports to senior management.
Train leasing staff on best practices and customer service skills.
Hire and train additional leasing staff as needed.
Develop and maintain positive relationships with vendors and contractors who provide services to the property.
Manage lease renewals and negotiate favorable terms for tenants.
Monitor lease expirations to ensure timely renewal or re-leasing of units.
Ensure that all tenant complaints are resolved professionally and efficiently.
Continuously evaluate and improve leasing processes to increase efficiency and effectiveness.
Identify opportunities to cross-sell additional services or products to tenants.
Coordinate move-ins and move-outs with other departments such as maintenance and housekeeping.
Ensure that all properties are compliant with fair housing laws and regulations.
Stay up-to-date on changes in fair housing laws and regulations.
Manage the leasing budget to ensure expenses remain within established limits.
Reduce turnover rates among tenants by providing exceptional customer service.
Maintain positive relationships with existing tenants to encourage lease renewals.
Lead regular training sessions for leasing staff on customer service and sales techniques.
Work collaboratively with marketing team to develop effective campaigns to attract new tenants.
Ensure all tenant complaints are addressed immediately and resolved to the satisfaction of the tenant.
Develop and implement policies and procedures to ensure consistency in leasing practices across all properties.
Develop and maintain relationships with local businesses to promote cross-promotion opportunities.
Conduct regular competitive analysis to stay informed about market trends and pricing.
Monitor vacant units to ensure they are clean and ready for move-in as soon as possible.
Promote a positive image of the company at all times.
Demonstrate a high level of professionalism in all interactions with tenants and vendors.
Attend industry events to network with colleagues and stay informed about industry trends.
Develop creative solutions to address tenant concerns and complaints.
Work collaboratively with maintenance staff to ensure units are well-maintained and repairs are completed promptly.
Provide clear, concise information to tenants about lease terms and conditions.
Ensure that all tenant disputes are resolved fairly and amicably.
Manage the leasing team to ensure they meet or exceed established performance goals.
Foster a collaborative work environment that encourages open communication and teamwork.
Demonstrate a commitment to ongoing professional development.
Develop and implement strategies to reduce delinquency rates among tenants.
Ensure that all properties are maintained in compliance with safety regulations.
Respond promptly to emergency situations, such as fires or floods, to ensure tenant safety.
Maintain accurate records of tenant complaints and resolutions.
Monitor utility usage by tenants to identify cost-saving opportunities.
Develop and implement strategies to increase rent revenue.
Stay up-to-date on changes in local zoning laws and regulations that may impact leasing practices.
Foster a culture of exceptional customer service among leasing staff.
Develop and implement initiatives to improve tenant satisfaction.
Provide regular feedback and coaching to leasing staff to enhance their performance.
Develop and maintain relationships with local media to promote properties.
Monitor industry trends and competition to identify opportunities for improvement.
Conduct regular staff meetings to ensure open communication and collaboration.
Maintain accurate records of lease agreements, security deposits, and move-in and move-out dates.
Ensure that all tenants receive clear information about the lease application process.
Work closely with legal team to ensure compliance with all relevant laws and regulations.
Develop and implement strategies to minimize rental arrears.
Respond promptly to all tenant inquiries and concerns.
Conduct regular training sessions on fair housing laws and regulations.
Develop and maintain relationships with government officials who regulate the property industry.
Promote a culture of accountability among leasing staff.
Develop and implement strategies to encourage lease renewals.
Monitor tenant satisfaction levels through regular surveys or feedback sessions.
Develop and maintain relationships with local suppliers to ensure timely delivery of supplies and equipment.
Manage and maintain accurate records of all leasing-related expenses.
Ensure that all tenant complaints are resolved in a timely and professional manner.
Continuously evaluate the effectiveness of marketing campaigns to attract new tenants.
Develop and provide training materials for leasing staff.
Stay up-to-date on changes in tax laws that may impact leasing practices.
Monitor the financial performance of properties to identify opportunities for improvement.
Develop and maintain relationships with local banks and lenders to facilitate financing for tenants.
Work closely with maintenance staff to ensure prompt resolution of repair issues.
Manage the leasing team to ensure they meet or exceed established performance goals.
Foster a collaborative work environment that encourages open communication and teamwork.
Continuously evaluate and improve leasing processes to increase efficiency and effectiveness.