Mover Goals and Objectives Examples
Complete training on safe lifting and handling techniques.
Meet the expected daily quota of moves.
Carry out delicate and fragile items with care.
Obtain a commercial driver's license to operate trucks.
Use blankets and padding to protect furniture during transit.
Pack all boxes efficiently and securely.
Keep inventory records up-to-date and accurate.
Ensure that all paperwork is complete and organized.
Communicate clearly with customers regarding their move.
Respond to customer inquiries in a timely and professional manner.
Load trucks in a logical and efficient manner.
Unload trucks carefully, ensuring no damage to property or walls.
Conduct pre-trip inspections on vehicles before each move.
Follow company policies and procedures at all times.
Work well within a team environment.
Provide exceptional customer service to every client.
Follow all safety protocols to prevent accidents or injuries.
Maintain a clean, organized work area at all times.
Remain focused and attentive during long periods of physical labor.
Meet or exceed customer expectations for quality of service.
Stay up-to-date with new moving industry regulations and trends.
Take responsibility for equipment maintenance and repairs as needed.
Listen attentively to customer needs and concerns.
Demonstrate excellent problem-solving skills when issues arise.
Be flexible and adaptable to changing situations and schedules.
Learn the proper use of tools such as hand trucks, dollies, and straps.
Use effective communication when working with fellow movers and supervisors.
Follow up with customers after the move to ensure satisfaction.
Identify potential hazards before moving large or heavy items.
Evaluate the best route for transporting goods to minimize travel time.
Maintain a positive attitude throughout the workday.
Practice good time management skills to maximize efficiency.
Demonstrate strong teamwork skills by helping others when needed.
Identify ways to improve workflow productivity.
Comply with all DOT regulations for commercial driving.
Develop working knowledge of local traffic laws and regulations.
Use GPS technology to navigate unfamiliar areas safely.
Assist with packing, loading, unloading, and unpacking duties as assigned.
Display good judgment and decision-making skills in challenging situations.
Collaborate effectively with other departments within the company.
Uphold the company's reputation for professionalism and quality service.
Adapt delivery methods to meet changing customer demands or requirements.
Implement strategies to improve customer loyalty and repeat business.
Handle cash transactions accurately and securely, if required.
Participate in ongoing training programs to enhance skills and knowledge.
Seek feedback from coworkers or supervisors to improve performance.
Offer suggestions for process improvements based on personal experience.
Keep track of time spent on each job for accurate billing purposes.
Promote the company's various services and capabilities to potential clients.
Attend team meetings to discuss upcoming jobs and logistics planning.
Use social media platforms to promote the company's brand awareness.
Help maintain a positive company culture by being respectful and courteous to others.
Utilize online resources for improving technical or industry-specific knowledge.
Use conflict resolution techniques to de-escalate tense situations with customers or colleagues.
Foster a sense of camaraderie within the workplace by participating in team-building activities or events.
Develop relationships with clients to encourage repeat business and referrals.
Understand the basics of proper loading techniques (weight distribution, balance).
Master the art of heavy-lifting without causing harm to oneself or someone else.
Always arrive punctually for pickups/deliveries appointments.
Keep truck interiors as clean as possible -- customers notice.
Keep refrigerated cargos at optimal temperatures while in transit.
Always take note of possible obstacles that may hinder your progress on the road.
Park vehicle safely while not in use.
Make sure insurance papers are always current.
Be aware of HAZMAT regulations.
Display a well-groomed appearance.
Move large appliances with ease.
Arrange equipment at back of truck so you can unload more quickly.
Maintain constant communication with dispatchers on job progress.
Prepare paperwork on time without errors.
Create a safe atmosphere for yourself.
Be flexible with routes, because things change often in hauling.
Fix minor problems before they become major repairs.
Clean cabs regularly, refreshing when necessary.
Learn computer software programs unique to hauler's tracking system.
Remain calm when unexpected issues arise.
Practice patience during loading/unloading process.
Take care not to damage freight during deliveries.
Organize all information received from dispatchers.
Handle tasks on time, every time.