Noc Analyst Goals and Objectives Examples
Monitor network systems for optimal performance.
Ensure system availability and uptime.
Respond to alerts and notifications in a timely manner.
Investigate and troubleshoot network issues.
Perform routine system maintenance.
Participate in incident management and resolution.
Provide technical support and guidance to customers.
Document incidents and resolutions.
Analyze system logs and metrics for trends and anomalies.
Develop standard operating procedures.
Implement security measures and protocols.
Coordinate with other IT teams as needed.
Maintain up-to-date knowledge of industry best practices.
Review and evaluate network architecture.
Identify areas for improvement in system performance.
Collaborate with vendors and service providers.
Test and deploy new software or hardware.
Manage virtual environments.
Ensure compliance with regulatory requirements.
Create and maintain disaster recovery plans.
Participate in on-call rotations.
Conduct risk assessments.
Configure network devices such as routers and switches.
Troubleshoot VPN connections.
Monitor firewall activity and rulesets.
Provision and deprovision user accounts.
Deploy security patches.
Conduct vulnerability scans.
Monitor intrusion detection systems.
Investigate phishing attacks.
Train other IT staff on network systems.
Analyze user traffic patterns for insights.
Optimize network bandwidth usage.
Plan and execute network upgrades and migrations.
Develop automated monitoring tools and scripts.
Manage domain name system (DNS) settings.
Investigate domain name system (DNS) attacks.
Monitor data loss prevention (DLP) systems.
Implement data encryption technologies.
Conduct penetration testing on network infrastructure.
Monitor wireless access points for security threats.
Evaluate third-party software for vulnerabilities.
Test backup and restore procedures.
Investigate system outages.
Manage network storage solutions.
Analyze network performance for capacity planning.
Implement load balancing technologies.
Monitor web server activity.
Troubleshoot email delivery issues.
Manage ticket queues and respond to user requests.
Develop disaster recovery procedures for critical systems.
Maintain network equipment inventory.
Analyze server logs and metrics for performance optimization.
Configure virtual private networks (VPNs).
Investigate system vulnerabilities.
Perform vulnerability remediation.
Monitor security information and event management (SIEM) systems.
Evaluate network access control technologies.
Respond to distributed denial of service (DDoS) attacks.
Create and maintain network diagrams and documentation.
Evaluate intrusion prevention systems (IPS).
Manage intrusion prevention systems (IPS) rulesets.
Investigate malware infections.
Monitor domain name server (DNS) resolution times.
Evaluate web application firewalls (WAFs).
Configure web application firewalls (WAFs).
Investigate website defacements.
Conduct network segmentation and isolation.
Monitor virtual desktop infrastructure (VDI) environments.
Evaluate endpoint protection technologies.
Manage endpoint protection agents.
Troubleshoot printer connectivity issues.
Monitor network traffic for anomalous behavior.
Investigate endpoint security events.
Manage mobile device management (MDM) solutions.
Evaluate security information and event management (SIEM) tools.
Develop incident response playbooks.
Investigate insider threats.
Monitor user login activity for security anomalies.
Deploy network access control (NAC) solutions.