Noc Technician Goals and Objectives Examples
Respond to all network issues within a reasonable time frame.
Monitor network equipment to ensure uptime and stability.
Perform regular system and network maintenance.
Troubleshoot and resolve user connectivity issues.
Assist in the deployment of new network infrastructure.
Ensure proper functioning of servers and network appliances.
Monitor and analyze network traffic for anomalies.
Manage and escalate network issues as necessary.
Document all network changes and updates.
Implement security policies and procedures.
Perform backups and disaster recovery procedures.
Maintain accurate inventory of all network equipment and software.
Keep up-to-date with emerging network technologies.
Provide technical support to end-users.
Work with vendors on network-related issues.
Ensure compliance with industry standards and regulations.
Participate in on-call rotations.
Attend meetings with other IT professionals.
Develop and maintain network diagrams.
Install and configure network devices, including routers, switches, firewalls, and wireless access points.
Create and maintain network documentation.
Analyze network performance to identify areas for improvement.
Oversee the installation of new hardware and software.
Provide technical support to other departments as necessary.
Train end-users on network-related topics.
Draft proposals for new network projects.
Configure network-wide security protocols such as intrusion detection and prevention systems.
Develop scripts to automate repetitive tasks.
Perform vulnerability assessments on the network.
Troubleshoot complex network problems.
Respond to emergency situations affecting the network.
Manage DNS, DHCP, and IP addressing services.
Create and maintain VPN connectivity for remote users.
Develop and monitor procedures for data backup and recovery.
Collaborate with other IT teams on larger initiatives.
Use monitoring tools to measure system performance metrics.
Test and implement network software upgrades.
Create and maintain network user accounts.
Implement wireless network security protocols.
Investigate network-related incidents and recommend solutions.
Monitor and analyze network traffic for compliance with company policies.
Ensure that network equipment is properly configured for optimal performance.
Evaluate network vendors and negotiate contracts.
Manage assets and licenses related to network hardware and software.
Participate in the development of disaster recovery plans.
Implement virtualization technologies to reduce hardware costs.
Moderate network traffic to ensure optimal resource availability.
Work with application developers to optimize network performance.
Develop and implement network security incident response plans.
Configure and manage virtual private networks (VPNs).
Analyze system logs for security breaches and other issues.
Install and configure cloud-based networking solutions.
Ensure compliance with regulatory requirements such as HIPAA or PCI-DSS.
Develop standard operating procedures for network management.
Manage SSL certificates and encryption keys on the network.
Ensure backups are tested regularly and functioning correctly.
Analyze the impact of proposed changes to the network before implementation.
Troubleshoot DNS, DHCP, and IP addressing issues.
Continuously monitor network performance and take action to improve it when necessary.
Create and maintain network diagrams using Visio or similar tools.
Reconfigure firewalls and routers to secure the network from external threats.
Plan, design, and implement WAN/LAN networks according to business needs.
Collaborate with network security teams to develop security policies.
Conduct regular audits of network security controls.
Manage relationships with third-party vendors that provide network support services.
Provide technical support for mobile devices connecting to the company network.
Implement best practices for secure remote access to the network.
Monitor availability and usage of network resources to ensure optimal performance.
Design and implement network segmentation strategies to increase security.
Develop and maintain network capacity planning models.
Implement network redundancy and failover solutions to minimize downtime.
Ensure that all changes made to the network are properly documented and communicated.
Provide technical support for VoIP and video conferencing solutions.
Collaborate with application teams to optimize network performance for specific applications.
Manage IP address allocation and subnetting on the network.
Develop and maintain network change management policies and procedures.
Automate network device configuration management for efficiency.
Develop a disaster recovery plan for the network in the event of a natural disaster or other emergency.
Participate in periodic vulnerability assessments to identify potential security risks on the network.
Develop a plan for network upgrades and replacements based on the company's strategic goals.