Practice Administrator Goals and Objectives Examples
Increase patient satisfaction scores by 10%.
Develop and implement a training program for new employees.
Reduce patient wait times by 20%.
Increase revenue by 15% in the next fiscal year.
Implement a system to track and analyze patient feedback.
Improve communication between staff and patients.
Conduct regular performance evaluations for staff members.
Ensure compliance with all state and federal regulations.
Develop and maintain positive relationships with vendors and suppliers.
Implement electronic health records (EHR) system.
Ensure proper billing practices are followed.
Develop a disaster recovery plan for the practice.
Implement a process for scheduling and confirming appointments.
Establish strategic partnerships with other healthcare providers.
Develop and implement quality improvement initiatives.
Ensure staff members receive ongoing professional development.
Implement a patient referral program.
Develop and maintain positive relationships with insurance providers.
Streamline administrative processes in the practice.
Maintain accurate inventory of medical supplies and equipment.
Review and update policies and procedures as needed.
Evaluate and select appropriate software solutions for the practice.
Maintain strict confidentiality of patient information.
Develop and implement a marketing plan for the practice.
Ensure staff members are properly trained on HIPAA regulations.
Develop and maintain a system for tracking employee time off.
Ensure all staff members understand their roles and responsibilities.
Ensure patient appointment reminders are sent in a timely manner.
Implement a patient follow-up program.
Ensure all patient data is accurate and up-to-date.
Foster a positive work environment for staff members.
Establish clear expectations for staff members’ job performance.
Implement a system for tracking patient outcomes.
Ensure all clinical staff members are licensed and certified as required.
Develop and maintain a disaster response plan for the practice.
Monitor and manage the practice’s finances.
Develop and implement an emergency preparedness plan.
Ensure all staff members receive proper training on infection control practices.
Develop and maintain positive relationships with community organizations.
Ensure all staff members understand the importance of patient privacy.
Ensure all billing codes are accurate and up-to-date.
Develop and implement a system for tracking patient referrals.
Ensure all medical equipment is properly maintained and calibrated.
Monitor patient satisfaction levels regularly.
Develop and implement a system for tracking patient no-shows.
Ensure all staff members understand their role in maintaining patient safety.
Develop and maintain positive relationships with local hospitals and clinics.
Train staff members on effective communication skills.
Ensure all staff members are properly trained on OSHA regulations.
Develop and implement a system for tracking patient complaints.
Ensure all staff members understand the importance of medical record documentation.
Develop and maintain positive relationships with patients’ families or caregivers.
Train staff members on effective conflict resolution techniques.
Ensure all staff members have access to appropriate educational resources.
Develop and implement a system for tracking patient cancellations.
Monitor employee turnover rates and develop strategies to reduce them.
Ensure all staff members understand their role in maintaining confidentiality of medical records.
Develop and maintain positive relationships with referring physicians.
Provide ongoing education on industry trends and best practices to staff members.
Develop and implement a system for tracking patient demographics data.
Monitor and manage the practice’s inventory of medications, vaccines, and supplies.
Ensure all staff members are properly trained on medical waste disposal practices.
Develop and maintain positive relationships with local schools or universities.
Train staff members on effective customer service skills.
Develop and implement a system for tracking insurance claims submissions and payments.
Monitor employee attendance rates and develop strategies to improve them if necessary.
Ensure all staff members understand their role in maintaining a clean, safe environment in the practice.
Develop and maintain positive relationships with local government officials or agencies.
Provide ongoing education on ethical principles to staff members.
Develop and implement a system for tracking patient satisfaction survey results over time.
Monitor patient retention rates over time and develop strategies to improve them if necessary.
Identify potential areas of risk within the practice, such as malpractice suits or HIPAA violations, and develop contingency plans to mitigate these risks if necessary.
Regularly review revenue streams to identify areas where additional income could be generated.
Work collaboratively with clinical staff to ensure smooth coordination of care for patients.
Maintain up-to-date knowledge of regulatory changes that may affect the practice.
Foster a culture of accountability among staff members, encouraging them to take ownership of their work.
Identify opportunities for cost savings within the practice, such as by streamlining processes or negotiating better prices with suppliers.
Establish clear lines of communication between the practice administrator, clinical staff, patients, and other stakeholders.
Regularly solicit feedback from staff members, patients, and other stakeholders in order to identify areas for improvement.
Create an atmosphere of teamwork within the practice, encouraging collaboration among staff members to achieve shared goals.