Process Server Goals and Objectives Examples
Achieve a 95% success rate in serving legal documents.
Complete all assigned tasks within the given timeframe.
Maintain excellent communication with clients and stakeholders.
Follow all legal regulations and protocols when delivering documents.
Ensure that documentation is accurate and up to date.
Provide regular updates to clients regarding the status of their legal documents.
Utilize technology and digital tools for more efficient delivery of legal documents.
Demonstrate a high level of professionalism and ethical behavior at all times.
Keep detailed records of all serves and interactions with clients and defendants.
Develop a thorough understanding of state and federal laws governing process serving.
Stay current with changes in legislation or regulations affecting the industry.
Attend relevant training and continuing education courses to maintain professional skills.
Effectively navigate difficult or contentious situations while maintaining composure.
Foster positive working relationships with attorneys, law firms, and other stakeholders in the legal system.
Provide personalized service tailored to each client's unique needs.
Meet or exceed monthly service goals.
Collaborate with other process servers to optimize efficiency and effectiveness.
Use effective time management strategies to maximize productivity.
Respond promptly to client inquiries and concerns.
Ensure that all documents are delivered in accordance with legal requirements.
Maintain strict confidentiality regarding all client information.
Demonstrate strong analytical skills in evaluating case details and developing plans for successful service.
Exercise sound judgment in determining the most appropriate approach to serve defendants.
Work effectively under pressure and tight deadlines.
Deliver superior customer service at all times.
Manage multiple cases simultaneously without compromising quality or accuracy.
Use discretion when dealing with sensitive or confidential information.
Act professionally at all times, even when faced with challenging situations.
Continuously seek feedback from clients to improve service quality.
Maintain an up-to-date understanding of court procedures and filing requirements.
Research and identify potential leads to locate hard-to-find defendants.
Utilize effective communication skills to diffuse conflicts or manage difficult situations.
Uphold the integrity of the legal system by adhering to ethical standards.
Build strong relationships with local courthouses to streamline document processing times.
Successfully serve high-profile clients with confidentiality and discretion.
Consistently produce high-quality work that meets or exceeds client expectations.
Provide regular reports on progress toward service goals.
Proactively identify areas for improvement and develop plans for continuous growth.
Communicate clearly and concisely when providing updates or feedback to clients.
Use creativity and critical thinking skills to solve complex problems.
Attend networking events to expand professional network and build new business relationships.
Collaborate with attorneys and law firms to provide process service as part of their services offered.
Process, file, serve, and retrieve legal documents including subpoenas, summons, and complaints.
Manage schedules, deadlines, and appointments accordingly.
Accurately report processes served, undeliverable processes, and time taken.
Continually update knowledge of state statutes regarding process serving.
Maintain a positive demeanor with customers at all times.
Serve a minimum of 7 legal orders per day/week/month.
Verify that individuals receiving legal documents are the intended recipients.
Take detailed notes and report any issues or discrepancies immediately.
Conduct follow-up investigations when necessary to complete a serve.
Work alongside legal support staff to ensure the timely processing of documents.
Efficiently manage personal workflow to ensure timely completion of assignments.
Accurately prepare affidavits of service for each serve completed.
Conduct thorough research and canvassing efforts to locate evasive respondents.
Reliably transport legal documents between locations.
Maintain detailed records of mileage and expenses incurred while on assignment.
Work closely with law enforcement officers as necessary to complete serves.
Adhere to all safety policies and procedures while performing job duties.
Observe all applicable rules of civil procedure while serving legal documents.
Conduct oneself professionally while representing one's company in the field.
Demonstrate flexibility and adaptability when handling unexpected situations or circumstances.
Attend mandatory training sessions as directed by one's employer.
Assist in the preparation of legal documents as directed by an attorney.
Analyze data related to serves completed to identify trends or opportunities for improvement.
Assist other process servers as necessary when they need assistance completing a serve.
Always carry identification in order to verify one's identity if necessary.
Develop positive relationships with court clerks and other court personnel in order to facilitate the delivery of legal documents.
Remain available after hours as needed to complete urgent serves.
Demonstrate good judgment when deciding how best to approach potentially dangerous situations.
Thoroughly research each serve before commencing work in order to ensure its validity and to formulate an effective plan for completion.
Possess excellent attention-to-detail skills in order to avoid errors or omissions during the serving process.
Provide prompt guidance and advice concerning personal service requirements.
Review jurisdictional regulations prior to attempting personal service.
Maintain accurate records for attempted personal service.
Work efficiently through rush hour traffic.
Accommodate last minute requests.
Perform backup support for colleagues during heavy workloads.
Travel long distances utilizing GPS systems.
Follow specific instructions provided by clients.