Restaurant Cashier Goals and Objectives Examples
Process customer orders accurately and efficiently.
Provide exceptional customer service at all times.
Maintain a positive attitude and demeanor with customers and coworkers.
Manage cash register accurately and efficiently.
Follow proper cash handling procedures.
Keep cash drawer balanced throughout shift.
Accurately calculate total purchase amounts for customers.
Ensure that all discounts and coupons are applied correctly.
Accurately input menu items into the POS system.
Process credit card transactions accurately and efficiently.
Assist customers with any questions or concerns they may have.
Maintain cleanliness and organization of work area.
Properly stock supplies necessary for job duties.
Display knowledge of menu items and specials.
Upsell additional items when appropriate.
Manage wait times during busy periods.
Multitask between taking orders, processing payments, and answering customer questions.
Work collaboratively with kitchen staff to ensure timely food delivery to customers.
Effectively communicate with management regarding any customer issues or concerns.
Uphold company policies and procedures at all times.
Attend mandatory training sessions as required by management.
Continuously seek opportunities to improve job performance.
Maintain a professional appearance at all times.
Follow proper hygiene practices and wear required uniform components.
Maintain rapport with regular customers.
Remain alert and attentive during entire shift.
Manage end-of-day cash reconciliation process accurately and efficiently.
Maintain open communication with fellow cashiers and kitchen staff.
Monitor inventory levels of paper products and other supplies necessary for job duties.
Maintain knowledge of any promotions or discounts offered by the restaurant.
Follow all safety procedures while on the job.
Demonstrate ability to handle difficult customer situations with professionalism and tactfulness.
Express gratitude towards customers for their patronage.
Provide recommendations to customers when asked.
Keep a positive and upbeat attitude at all times.
Display flexibility with scheduling changes or unexpected situations that may arise.
Demonstrate ability to work effectively in a fast-paced environment.
Understand and adhere to the restaurant's cash handling policies and procedures.
Follow proper protocol for opening and closing the register at the beginning and end of each shift.
Meet or exceed daily sales goals set by management.
Provide accurate and timely feedback to management regarding customer satisfaction levels.
Assist with any other duties as assigned by management.
Maintain up-to-date knowledge of current restaurant promotions and menu offerings.
Continuously seek opportunities to increase efficiency in job duties.
Participate in cross-training opportunities as available.
Demonstrate ability to work well under pressure.
Manage interruptions during job duties professionally and efficiently.
Stay abreast of any changes in restaurant policies and procedures.
Maintain knowledge of local events or happenings that may affect restaurant traffic.
Build rapport with customers through friendly conversation.
Display empathy towards customers who are dissatisfied with their experience.
Demonstrate ability to handle multiple tasks simultaneously.
Keep track of promotional coupons or discounts issued during shift.
Follow all food safety regulations strictly.
Assist in maintaining cleanliness of dining area during busy periods.
Maintain knowledge of daily specials offered by the kitchen.
Demonstrate willingness to assist coworkers with their job duties.
Display sound judgment when dealing with difficult customer situations.
Consistently meet or exceed daily sales goals set by management.
Strive for continuous improvement in job performance.
Attend team meetings as required by management.
Demonstrate ability to maintain focus and concentration during extended shifts.
Effectively communicate with non-English speaking customers using basic phrases in their language.
Display appropriate sense of urgency during high-volume periods.
Provide accurate and timely feedback to management regarding any issues or concerns with equipment or supplies.
Demonstrate ability to work independently or as part of a team.
Adhere to restaurant dress code requirements.
Maintain knowledge of all current restaurant promotions and offerings.
Assist in training new cashiers as needed.
Display positive body language during customer interactions.
Keep a calm and composed demeanor during stressful situations.
Demonstrate ability to manage time efficiently.
Follow proper protocol for handling refunds or exchanges.
Attend company-sponsored events when required.
Consistently maintain cleanliness of cash register area.
Display strong problem-solving skills when dealing with customer complaints or issues.
Demonstrate ability to remain courteous and professional during difficult customer interactions.
Take initiative in addressing any problems or issues that may arise during shift.
Display excellent listening skills when interacting with customers.
Adhere to all company policies and procedures strictly.