Surgery Scheduler Goals and Objectives Examples
Book surgeries in a timely manner.
Ensure all necessary patient information is obtained before scheduling surgery.
Keep accurate records of scheduled surgeries.
Update surgeons and staff about schedule changes.
Coordinate with other departments to ensure necessary equipment and resources are available for surgery.
Communicate effectively with patients and their families regarding the surgery schedule.
Manage multiple surgeries simultaneously, while maintaining accuracy and attention to detail.
Track surgical outcomes for each patient.
Develop effective scheduling strategies to increase efficiency.
Implement new technologies or software to streamline scheduling processes.
Provide support and guidance to surgeons regarding scheduling options.
Maintain confidentiality of patient information.
Ensure compliance with healthcare laws and regulations.
Evaluate the effectiveness of scheduling procedures and make improvements as needed.
Monitor surgical wait times and make adjustments to reduce any delays.
Collaborate with insurance providers to verify coverage before scheduling surgeries.
Manage patient files and documents accurately and efficiently.
Develop relationships with other healthcare providers to facilitate surgery scheduling.
Stay up-to-date on industry trends and best practices to improve performance.
Respond promptly to emails and phone calls regarding scheduling inquiries.
Prioritize urgent surgeries and reschedule non-urgent surgeries accordingly.
Continuously monitor and evaluate the scheduled surgeries to avoid conflicts or double-bookings.
Work collaboratively with the administrative team to ensure overall successful operation of the department.
Attend training and professional development sessions to improve skills and knowledge.
Verify patient eligibility for surgery based on medical criteria.
Manage the surgeon's availability in order to schedule convenient surgery dates for patients.
Develop contingency plans for unexpected cancellations or rescheduling of surgeries.
Work closely with the billing department to ensure accurate billing and reimbursement.
Follow up with patients post-surgery to ensure their recovery is progressing smoothly.
Provide regular reports to management regarding surgery scheduling status and outcomes.
Ensure that patients have all necessary pre-operative instructions before the surgery date.
Maintain a positive attitude in interactions with colleagues and patients.
Use effective problem-solving techniques to manage any issues that arise during scheduling.
Manage patient expectations around wait times, duration of surgery, and recovery time.
Provide excellent customer service to patients and their families throughout the scheduling process.
Facilitate communication between surgeons, nurses, and other healthcare professionals involved in the surgery.
Work collaboratively with other departments to ensure seamless patient care.
Stay up-to-date on any changes in regulations or policies affecting surgery scheduling.
Develop and maintain relationships with medical supply vendors to ensure necessary equipment is available for surgeries.
Appropriately document any cancellations or rescheduling of surgeries.
Maintain patient confidentiality and HIPAA compliance throughout the scheduling process.
Coordinate patient transportation to and from the hospital as needed.
Facilitate communication between surgeons and patients regarding follow-up care after surgery.
Accurately record all necessary patient information in electronic medical records.
Respond promptly to surgeon inquiries about scheduling availability.
Monitor inventory of surgical supplies and ensure they are stocked at appropriate levels.
Keep accurate and complete records of all patient charges and payments.
Update the master schedule to reflect any changes in surgeon availability or patient needs.
Continuously evaluate and adjust scheduling procedures to improve efficiency and accuracy.
Escalate any scheduling-related issues or concerns to management in a timely manner.
Work closely with the financial department to ensure proper billing and reimbursement for surgeries.
Build relationships with referring physicians to increase the number of surgeries being scheduled.
Confirm the availability of anesthesia providers before scheduling surgeries.
Respect cultural diversity and sensitive issues related to patients’ religion.
Ensure accurate communication between the surgical team and other healthcare professionals involved in patient care.
Follow up with patients after surgery to ensure they are satisfied with their care.
Keep staff informed about scheduling updates or changes to avoid confusion or errors.
Maintain a clean, organized work area to increase efficiency.
Track surgeries performed by each surgeon to ensure appropriate allocation of resources.
Develop contingency plans for emergencies during surgery.
Anticipate surgeon needs and ensure all necessary resources are available.
Work collaboratively with billing and insurance departments to avoid denied claims or payment delays.
Follow up with patients regarding their bill and payment plan.
Implement new technology or software to improve the scheduling process.
Manage the scheduling of emergency surgeries efficiently and effectively.
Maintain a positive attitude when dealing with difficult patients or situations.
Monitor patient satisfaction scores and make adjustments accordingly.
Attend meetings and conferences to stay abreast of industry trends and best practices.
Develop a clear understanding of various insurance policies and how they affect surgery scheduling.
Address any patient complaints or concerns in a timely manner.
Build relationships with surgeons to encourage loyalty and referrals.
Build positive relationships with patients and their families through excellent customer service.
Collaborate effectively with hospital staff, including nurses, laboratory technicians, radiologists, etc.
Administer questionnaires to patients before and after surgery to evaluate patient experience.
Maintain accurate reports of patient outcomes after surgery.
Continuously monitor surgical wait times to identify opportunities for improvement.
Work collaboratively with surgeons to optimize the surgical schedule based on surgeon preference and availability.
Be knowledgeable about different types of surgeries in order to schedule appropriately.
Develop strategies to minimize surgery cancellation rates.
Maintain a high level of professionalism in interactions with staff, surgeons, and patients.