Utility Technician Goals and Objectives Examples
Maintain and repair gas mains to ensure safe delivery of energy.
Conduct meter readings accurately and efficiently.
Perform routine maintenance for water supply systems.
Troubleshoot and resolve customer complaints.
Collaborate with other utility personnel to coordinate tasks.
Collect and analyze data to improve utility performance.
Install and replace meters, valves, and other equipment as needed.
Comply with safety regulations and procedures at all times.
Ensure proper storage and disposal of hazardous materials.
Monitor equipment performance and identify signs of wear or malfunction.
Operate heavy machinery such as excavators and backhoes.
Respond to emergency situations promptly and effectively.
Keep records of work performed and materials used.
Assist in the development of new utility systems as needed.
Train new hires on job duties and safety procedures.
Attend training sessions to stay up-to-date on industry developments.
Conduct regular inspections of utility sites to identify potential hazards.
Collaborate with other departments to develop and implement energy conservation programs.
Maintain a clean and organized work area at all times.
Transport equipment and supplies to job sites as needed.
Adhere to schedules and deadlines to ensure timely completion of tasks.
Provide excellent customer service and maintain a professional demeanor at all times.
Use hand tools and power tools effectively and safely.
Identify opportunities for process improvement within the utility department.
Develop strategies to increase efficiency and effectiveness of operations.
Participate in quality control initiatives.
Attend team meetings to discuss progress and issues.
Adhere to company policies and procedures regarding attendance and punctuality.
Manage inventory of equipment, tools, and materials.
Respond to work requests in a timely manner.
Work independently with minimal supervision.
Collaborate with outside contractors as needed.
Communicate effectively with team members and other departments.
Troubleshoot and resolve problems with electrical systems.
Repair and maintain HVAC systems to ensure optimal performance.
Install and configure lighting systems.
Conduct energy audits to identify areas for improvement.
Provide technical support to other departments as needed.
Analyze data from utility meters to identify trends and patterns.
Recommend improvements to utility infrastructure based on analysis of data.
Maintain accurate records of utility usage by customers.
Respond to emergency calls 24/7.
Monitor water quality and take corrective action when necessary.
Ensure compliance with local, state, and federal regulations regarding utility operations.
Provide input on capital projects related to utility infrastructure improvements.
Develop and implement preventative maintenance programs.
Create reports summarizing utility performance metrics.
Experiment with new technologies to improve utility performance.
Train customers on proper use of utility services.
Collaborate with environmental agencies to ensure compliance with regulations.
Develop emergency response plans for natural disasters and other events.
Maintain relationships with vendors and suppliers.
Attend industry conferences and seminars to stay up-to-date on latest advancements.
Develop and maintain relationships with community stakeholders.
Conduct feasibility studies for new utility systems or upgrades.
Prepare cost estimates for new utility projects.
Coordinate utility shut-off schedules with customers.
Develop policies and procedures related to utility installations and repairs.
Provide technical guidance to less experienced technicians.
Review blueprints and schematics to determine best course of action.
Test equipment after installation or repair to ensure proper operation.
Diagnose and resolve problems with water treatment systems.
Perform inspections of sewer systems and make necessary repairs.
Interpret data from electronic monitoring devices installed in water or gas lines.
Operate and maintain compressors, pumps, and other mechanical equipment.
Conduct pressure testing on gas lines to ensure safety.
Troubleshoot and repair electrical circuits and components.
Perform preventative maintenance on motors and generators.
Assist in the development of new utility rate structures.
Ensure compliance with environmental regulations regarding disposal of waste water.
Design and implement energy efficiency programs for commercial customers.
Monitor billing related issues and resolve customer disputes.
Develop training materials for new hires.
Conduct research on emerging trends in the utility industry.
Develop proposals for new utility projects.
Collaborate with government agencies to comply with regulations.
Manage budgets and costs related to utility operations.
Recommend operational changes to improve efficiency and effectiveness.
Maintain relationships with key stakeholders such as city officials and community leaders.
Continuously evaluate processes and procedures to identify opportunities for improvement.