Waiter Goals and Objectives Examples
Provide prompt and courteous service to all guests.
Memorize the menu and be able to make recommendations to guests.
Take accurate orders from guests in a timely manner.
Deliver orders correctly and promptly to guests.
Ensure that each guest has everything they need during their meal.
Upsell menu items to increase sales.
Offer daily specials to guests.
Keep tables clean and free of debris throughout service.
Know how to handle food allergies and dietary restrictions.
Maintain a professional appearance at all times.
Work efficiently in a fast-paced environment.
Anticipate guests' needs before they ask.
Provide exceptional service to regular customers.
Resolve customer complaints quickly and effectively.
Handle cash and credit card transactions accurately.
Keep track of all orders and ensure that they are paid for before guests leave.
Communicate with kitchen staff to ensure timely delivery of meals.
Perform opening and closing duties as assigned.
Stock supplies and utensils as needed.
Set tables accurately and neatly for incoming guests.
Check on guests periodically throughout their meal to ensure satisfaction.
Make suggestions for improvements to management as needed.
Attend training sessions to improve performance.
Be knowledgeable about wine list and beer offerings.
Keep track of inventory levels and inform management of any shortages or excesses.
Provide a positive guest experience every time.
Demonstrate excellent communication skills when dealing with guests and colleagues alike.
Use suggestive selling techniques to increase sales revenue.
Display a calm demeanor even in stressful situations.
Follow all sanitation guidelines to maintain a healthy work environment.
Stay up-to-date on current menu offerings and changes.
Demonstrate teamwork by assisting fellow staff members when needed.
Efficiently manage multiple tables at once.
Handle pressure and time constraints with ease.
Keep track of reservations and ensure that tables are prepared accordingly.
Greet guests warmly and make them feel welcome.
Be knowledgeable about the history of the restaurant and its offerings.
Use active listening skills to understand guests' needs.
Be able to work flexible hours, including nights and weekends.
Be punctual and arrive on time for each shift.
Wear proper uniform and name tag at all times.
Use computer systems when entering orders and processing payments.
Attend staff meetings to stay informed on new policies or procedures.
Collaborate with colleagues to create a positive work environment.
Maintain a high level of cleanliness in the restaurant.
Offer dessert options to guests after their meal.
Handle large groups and special events with ease.
Demonstrate knowledge of different cuisines and cooking techniques.
Follow all health and safety protocols to prevent accidents or injuries.
Be polite and courteous to all guests, regardless of their behavior.
Help out with other tasks as needed, such as bussing tables or cleaning up spills.
Use appropriate language and tone when communicating with guests and colleagues.
Treat coworkers with respect and professionalism.
Check on guests after they receive their food to ensure everything is satisfactory.
Work with management to create an inviting atmosphere for guests.
Use problem-solving skills to resolve issues as they arise.
Display a positive attitude and enthusiasm for the job.
Show appreciation to guests by thanking them for their business.
Balance food and drink trays with ease.
Operate kitchen equipment safely and efficiently.
Be aware of any upcoming specials or events.
Keep track of food preparation times to ensure timely service.
Maintain knowledge of local attractions to make recommendations to guests.
Continually strive for excellence in all areas of the job.
Uphold restaurant policies and procedures at all times.
Respond to guest requests promptly and efficiently.
Be aware of any food or drink promotions currently being offered.
Keep track of any changes to the menu or pricing structure.
Follow up with guests after their meal to ensure satisfaction.
Take ownership of any mistakes and work to correct them immediately.
Prioritize tasks based on urgency level.
Demonstrate a willingness to learn new skills and techniques.
Communicate effectively with coworkers to prevent misunderstandings or miscommunications.
Show respect for guests' privacy and personal space.
Keep track of seating capacity and adjust accordingly.
Use time-management skills to maximize efficiency during busy periods.
Attend industry events to stay up-to-date on trends and techniques.
Build relationships with regular customers to enhance their experience.
Stay informed on local regulations and laws regarding alcohol service.
Be proactive in suggesting improvements to the restaurant's operations.