Window Cleaner Goals and Objectives Examples
Clean windows to a streak-free shine.
Ensure safety while working at heights.
Create a cleaning schedule to ensure all windows are cleaned regularly.
Use eco-friendly and non-toxic cleaning products.
Remove dirt, dust, and debris from window frames.
Clean screens and sills thoroughly.
Polish metal and glass surfaces for a sparkling finish.
Use specialized cleaning tools for hard-to-reach areas.
Clean mirrors in addition to windows.
Adjust work techniques for different types of windows (i.e. stained glass, leaded glass).
Wear proper safety gear when handling cleaning chemicals.
Use ladders safely and correctly when necessary.
Maintain equipment and tools in good condition.
Avoid damaging windows or frames during cleaning.
Communicate clearly with clients regarding expectations and pricing.
Use protective covers or tarps for floors and furniture near windows being cleaned.
Arrive on time for scheduled appointments.
Complete work within the estimated timeframe provided to clients.
Offer additional services such as screen repair or gutter cleaning.
Keep records of appointments and billing information.
Answer client questions and concerns professionally and politely.
Upsell other maintenance services to happy customers.
Stay up-to-date on new cleaning products and methods.
Take photographs of completed work for promotional purposes.
Provide written estimates or invoices to clients as needed.
Work flexible hours to accommodate client schedules.
Communicate effectively with colleagues when working in teams.
Follow established safety protocols when using scaffolding or other equipment.
Pay attention to detail when cleaning intricate window designs.
Be alert for potential hazards such as broken glass or loose screens.
Respond promptly to emergency service calls.
Maintain positive relationships with property managers and building owners.
Adhere to local and federal safety regulations.
Keep a clean and organized work area.
Use signage to warn pedestrians or building occupants during window cleaning.
Work in inclement weather conditions when necessary.
Provide custom cleaning solutions for unique or difficult jobs.
Attend training sessions or workshops to improve skills.
Use a variety of equipment, including squeegees, scrubbers, and pressure washers.
Use appropriate cleaning techniques for different types of glass (i.e. tempered, laminated).
Offer discounts or promotions to new customers.
Maintain a professional appearance and demeanor.
Develop a positive reputation through word-of-mouth advertising.
Keep a supply of spare parts and tools for repairs.
Create an inventory of cleaning products to ensure availability.
Keep up-to-date on industry trends and best practices.
Respond to client complaints or feedback in a timely and professional manner.
Develop a reliable transportation plan to reach different job sites.
Utilize social media platforms to promote business services.
Review contracts or agreements with clients before starting work.
Take pride in delivering high-quality cleaning services.
Build a rapport with regular clients over time.
Offer gift certificates for friends or family members as referrals.
Offer seasonal cleaning specials or packages.
Network with other professionals in the industry.
Collect customer testimonials and reviews for marketing purposes.
Provide invoices with detailed descriptions of services performed.
Use technology to streamline scheduling and billing processes.
Build trust with clients by being honest and transparent about pricing and services.
Provide same-day service for last-minute requests whenever possible.
Stay informed about new construction projects in the area that may require window cleaning services.
Learn how to properly use lifts and aerial equipment if required for high-rise buildings.
Use environmentally-friendly cleaning solutions whenever possible.
Work with clients to find a cleaning schedule that meets their needs and budget.
Learn how to remove graffiti or other types of vandalism from windows.
Attend industry conferences or events to make connections and learn about new equipment and techniques.
Use personal protective equipment whenever required, such as when using chemicals or working in hazardous conditions.
Keep detailed records of business expenses for tax purposes.
Stay up-to-date with OSHA regulations related to window cleaning.
Provide training to new team members to ensure consistent quality work.
Use high-quality microfiber cloths and towels to avoid leaving lint on the windows.
Be willing to work nights or weekends if necessary to meet client scheduling preferences.
Build relationships with suppliers to secure the best pricing on cleaning supplies and equipment.
Continuously evaluate and improve business processes for efficiency and effectiveness.
Conduct regular safety checks of all equipment before use.
Offer maintenance plans to keep windows looking clean and clear all year round.
Stay up-to-date on online marketing strategies to promote services more effectively.
Offer touch-up services between regular cleanings for particularly dusty or dirty windows.
Be courteous and respectful when working in residential neighborhoods, particularly when parking or setting up equipment.
Dedicate time each week to administrative tasks such as billing, scheduling, and follow-up calls with clients.