Use these 60 performance review phrases as examples to evaluate the customer satisfaction and complete your performance review form.
Customer Satisfaction: Meets or Exceeds Expectations Phrases
- His flexibility with our budgeting and scheduling needs has been most appreciated.
- John is absolutely committed to providing exceptional customer service.
- John will go the extra mile to educate and provide real value to him clients and he has earned our gratitude and loyalty over the many years we have had the pleasure to know him.
- He is flexible, professional and extremely well thought of by his peers.
- I'm very happy with the service which was provided, but most importantly the business relationship which has flourished through out the years.
- John knows more about social media than just about anyone in the business.
- John is professional, knowlegeable and creative and able to work with clients at any level.
- His commitment to customer satisfaction is beyond reproach.
- He kept the client satification rating in good shape.
- John clearly values each and every client and goes far and beyond to provide an exceptional service.
Customer Satisfaction: Below Expectations Phrases
- This is the greatest value for a service provider.
- Him attention to details, performance and customer satisfaction is extensive.
- He is careful to understand the real problems.
- John was able to deal with difficult situations in a charming and efficient manner, protecting the company at all times.
- He is good at what he does and is also flexible when working with busy clients.
- John is undeniably one of the best when it comes to social media marketing.
- He's specialized in closing a deal within one single phone call.
- In my dealings with John, he has always been very professional, efficient and effective.
- Above all is John's attitude to his clients and his determination to provide the highest levels of service.
- The clients have been happy with the service too.
Customer Satisfaction: Needs Improvement Phrases
- He is truly passionate about the well being of others and providing exceptional customer service.
- He is a pleasure to deal with and always willing to go the extra distance.
- The service provided was awesome.
- Customer service and going the extra mile are very important attributes for John.
- He is someone who is willing to "go the extra mile" to make sure that him clients receive the best possible media exposure.
- John has a high attention to detail, and is exceptionally professional in his communication with his clients and suppliers.
- John is one of the few people out there that really understand how to use social media in business.
- He is a brilliant digital media and marketing professional.
- His passion for customer service is remarkable.
- He has a keen eye for relationship building, client service and customer satisfaction.
Customer Satisfaction: Positive Phrases
- He's professional and empathetic.
- John understood our business and the best avenues to market our services to potential clients.
- John is a resourceful and creative professional who cares deeply about providing the best in class services to his clients.
- He's also able to manage timelines, budgets, and keep clients happy.
- John has exceptional customer service skills.
- His communication and customer service skills were exceptional and I was able to learn from him.
- His ability to calm angry or frustrated customers is unparalleled.
- He is well known in the industry among both his colleauges and clients for his high level of professionalism and dedication to providing the highest level of service to his clients and the company.
- He is trains all levels and really cares for all clients.
- The way he communicates is beyond satisfaction.
Customer Satisfaction: Negative Phrases
- John is passionate about the services that he provides.
- John provides a first rate service to clients.
- Not only exceptionally creative, he is very professional in him dealings, and conscientious in the service he provides to him clients.
- He really cares about the service he provides and despite the distance he always kept the best and smoothest communication possible.
- He always thinks about clients and users first.
- He successfully manages a network of service providers and customers independently.
- He also has the ability to clearly communicate the social media marketing concepts to business people who are not necessarily expert in marketing or social media.
- He is friendly, efficient and has a passion for marketing promotions.
- The clients enjoyed working with him because of his knowledege and customer service.
- Him service was very professional.
Customer Satisfaction: Self-evaluation Phrases
- While a super-sharp professional, John is also an empathetic service provider.
- He is patient and professional.
- He works at the highest level possible to provide his customers, partners and teammates with superb customer service.
- He manages business efficiently and guarantees superior client satisfaction.
- He always understands customer needs and sells the value to customers.
- John is extremely professional, creative with fantastic attention to detail.
- He has always been willing to go the extra distance.
- John always provides him clients with exceptional service and expertise and represents him clients in a very professional manner.
- He pays much attention to small details, and his work is artistic and creative.
- He is very efficient and extremely service oriented.